---
schema_version: "1"
id: 0fd0d075e2835bbb4c5711198baa880f4951d094386728265b6b7220eed78019
title: View Your Salesforce for Outlook (Retiring) Matching Criteria
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/outlookcrm_personal_config_matching.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.outlookcrm_personal_config_matching.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c3307e107c823bd2071cecda7f84246931e2b862068ae793a7ba256cdd3eff42
description: See the matching criteria your administrator assigned to you.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# View Your Salesforce for Outlook (Retiring) Matching Criteria

See the matching criteria your administrator assigned to you.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience, if <a href="https://help.salesforce.com/articleView?id=000351596&amp;type=1&amp;mode=1&amp;language=en_US" target="_blank">Salesforce Classic is available in your org</a>.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the purchase of Sales Cloud or Government Cloud in: <strong>Personal</strong>, <strong>Contact Manager</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d147490e93">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147490e93 ">
              <span>To access your Salesforce for Outlook
                configuration</span>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147490e93 ">
              <span>Assigned to an active configuration</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147490e93 ">To view your configuration</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147490e93 ">Assigned to a configuration</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

If you have multiple Salesforce contacts that match a contact in Outlook, Salesforce for Outlook needs a way to determine which contact to sync. Your administrator sets criteria for the way Salesforce for Outlook chooses the correct contact.

Review the matching preference assigned to you. Available options include:

- Most recent activity—Choose the Salesforce contact that shows the most recent activity (such as a phone call or email), as shown in the contact’s Activity History related list. This option is the default matching criteria.
- Last updated—Choose the Salesforce contact that was most recently modified.
- Oldest—Choose the Salesforce contact that has the earliest creation date.

#### See Also

- [Manage Your Salesforce for Outlook (Retiring) Configuration](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_personal_configs.htm&release=264.0.0&type=5 "Depending on whether your administrator lets you change your settings, customize Salesforce for Outlook to fit your specific needs.")