---
schema_version: "1"
id: 0113c6644b981755eab982b87eb515af5306b7238f6abae8370695c1692cce24
title: Change Your Salesforce for Outlook (Retiring) Sync Folders
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/outlookcrm_change_folders.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.outlookcrm_change_folders.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c31271a74d08daebcaa771df3d0e1c3b52a3375995b98e5e1bdc643fa1304c0c
description: If you want to sync contacts, events, and tasks between Microsoft® Outlook® and Salesforce, you can set up Salesforce for Outlook to sync items in the Outlook folders of your choice.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Change Your Salesforce for Outlook (Retiring) Sync Folders

If you want to sync contacts, events, and tasks between Microsoft® Outlook® and Salesforce, you can set up Salesforce for Outlook to sync items in the Outlook folders of your choice.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience, if <a href="https://help.salesforce.com/articleView?id=000351596&amp;type=1&amp;mode=1&amp;language=en_US" target="_blank">Salesforce Classic is available in your org</a>.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the purchase of Sales Cloud or Government Cloud in: <strong>Personal</strong>, <strong>Contact Manager</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d121407e93">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d121407e93 ">
              <span id="outlookcrm_change_folders__FolderPerm"><a name="outlookcrm_change_folders__FolderPerm"><!-- --></a>To change sync folders:</span>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d121407e93 ">
              <p>
                <span>Assigned to an active configuration</span>
              </p>
              <p>AND</p>
              <p style="margin-bottom:0;">
                <span>Your Outlook profile set as the default in your Outlook
                  Mail Settings</span>
              </p>
            </td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

1. Right-click the system tray icon ![Salesforce CRM for Outlook system tray icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/outlookcrm_sync_on.gif) on your desktop and select **Settings...**
2. Click **Change Folder** and select or create a folder that’s within your default folders or the main Mailbox folder.
3. Click **Save**.

#### See Also

- [Access Salesforce for Outlook Settings and Tools (Retiring)](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_system_tray.htm&release=264.0.0&type=5 "Access Salesforce for Outlook settings and tools through the system tray application.")