---
schema_version: "1"
id: b6a00783c2242ef335cb80049d905645811d17a8c783357505678b5ddd1284aa
title: Add Products to a Reduction Order
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/orderproductreduction_add.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.orderproductreduction_add.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 65ad82cdcf82093318159b86e18f2a79e70080517d32a2b5b5582c9f6e9abba6
description: After creating a reduction order, indicate which products need to be reduced and the quantities to reduce those products.
products:
  - Sales Cloud
release: "264"
---
# Add Products to a Reduction Order

After creating a reduction order, indicate which products need to be reduced and the quantities to reduce those products.

### Required Editions

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            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td>

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              <p>Orders are available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>,
                <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
              </p>
              <p style="margin-bottom:0;">Reduction orders are available in:
                <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong>
                Editions
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d55905e91">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d55905e91 ">To add order products to a reduction order:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d55905e91 ">Edit on orders</td>

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- If you’re using Lightning Experience, you can’t create reduction orders. Switch to Salesforce Classic.
- An order product is reducible only if its Available Quantity is greater than zero. You can partially reduce a product, but you can’t reduce it to less than zero.
- You can reduce up to 200 order products in one reduction order.

1. Open the reduction order that you want to add products to, or [reduce an existing order](https://help.salesforce.com/s/articleView?id=sales.order_reduce.htm&release=264.0.0&type=5 "If your company accepts returns or reductions on activated orders, you can reduce the relevant orders to reflect those exchanges of goods and services.") to create a reduction order.
2. In the Order Products related list, click **Select Products to Reduce**.
3. In the Quantity to Reduce column, enter the number of units to reduce each order product’s quantity.
    
    - To fully reduce an order product, enter the same number in Quantity to Reduce as appears in Available Quantity.
    - If you don’t want to reduce an item, leave the Quantity to Reduce blank.
    
    For example, if the original order included 3,000 coffee sleeves, and your customer needs only 2,000, enter 1000 in the Quantity to Reduce column.
4. Save your changes.

#### See Also

- [Reduction Orders](https://help.salesforce.com/s/articleView?id=sales.orderreduction_overview.htm&release=264.0.0&type=5 "Use reduction orders to track requests to reduce, return, deactivate, or disable a customer’s products or services.")
- [Order Products](https://help.salesforce.com/s/articleView?id=sales.orderproduct_overview.htm&release=264.0.0&type=5 "An order product is a product or service that’s provided to a customer according to an associated order.")
- [Editing and Deletion Considerations for Order Products](https://help.salesforce.com/s/articleView?id=sales.orderproduct_edit.htm&release=264.0.0&type=5 "Depending on whether the parent order has been activated or reduced, limitations on when you can edit or delete order products apply.")