---
schema_version: "1"
id: 0ace0561de566f8310a0fe38f8f785acd2d58e7e158dd24fa376891a6311aa4e
title: Reduce Orders
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/order_reduce.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.order_reduce.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 10ac5faf43184fd1eefb40d0e4adb285565c363eea85cbbd1439b8840e1a71c3
description: If your company accepts returns or reductions on activated orders, you can reduce the relevant orders to reflect those exchanges of goods and services.
products:
  - Sales Cloud
release: "264"
---
# Reduce Orders

If your company accepts returns or reductions on activated orders, you can reduce the relevant orders to reflect those exchanges of goods and services.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td>

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              <p>Orders are available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>,
                <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
              </p>
              <p style="margin-bottom:0;">Reduction orders are available in:
                <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong>
                Editions
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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d32818e91">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d32818e91 ">To reduce an order:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d32818e91 ">Create Reduction Orders</td>

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- If you’re using Lightning Experience, you can’t create reduction orders. Switch to Salesforce Classic.
- You can reduce activated orders only.
- You can apply a reduction order toward one order only. To reduce order products across multiple orders, create a reduction order for each original order.

1. Go to the detail page of the order that you’re reducing.
2. Click **Reduce Order**.
3. Enter the details for the reduction order, and then save your changes.
4. Add products to indicate which order products on the original order need to be reduced.

#### See Also

- [Add Products to a Reduction Order](https://help.salesforce.com/s/articleView?id=sales.orderproductreduction_add.htm&release=264.0.0&type=5 "After creating a reduction order, indicate which products need to be reduced and the quantities to reduce those products.")
- [Considerations for Activation Limitations](https://help.salesforce.com/s/articleView?id=sales.order_activate.htm&release=264.0.0&type=5 "Protect the integrity of your order data with activation limitations for orders and reduction orders.")
- [Order Fields](https://help.salesforce.com/s/articleView?id=sales.order_fields.htm&release=264.0.0&type=5 "Your page layout and field-level security settings determine which fields are visible and editable.")
- [Order Product Fields](https://help.salesforce.com/s/articleView?id=sales.orderproduct_fields.htm&release=264.0.0&type=5 "Your page layout and field-level security settings determine which fields are visible and editable.")