---
schema_version: "1"
id: 56b58ee9de2ab226a1dc4cffc34d1f435818f30b907e9b962d1765af54adf443
title: Learn About the Top Posts View in the Social Intelligence Module
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/mc_sim_top_posts_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.mc_sim_top_posts_view.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70c0d6b43cfa3711ba892e693774b01b739bcb5070856c579dde9403e1efad03
description: The Top Posts view in the Social Intelligence Module (SIM) shows the most important Twitter data related to a record. It also shows the top 25 current social posts over the last 7 days and you can also engage with the posts.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Learn About the Top Posts View in the Social Intelligence Module

The Top Posts view in the Social Intelligence Module (SIM) shows the most important Twitter data related to a record. It also shows the top 25 current social posts over the last 7 days and you can also engage with the posts.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important

Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see [Social Studio Retirement](https://help.salesforce.com/s/articleView?id=000392005&type=1&language=en_US).

Sometimes you see a separate component on your Account, Opportunities, Leads, and Contacts pages in Sales. Other times you have a separate tab on the page. The component could also be a separate tab on the page. In that case, the panel is called Social Intelligence.

![Social Intelligence Module as panel](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/mc_social_intelligence_module/mc_sim_as_component.png)

Also, sometimes the component is listed among existing related components called Social Intelligence.

![Social Intelligence Module within Component](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/mc_social_intelligence_module/mc_sim_within_component.png)

To see more top posts, other than those shown, click View More. The link goes to the [SIM Application Tab page](https://help.salesforce.com/s/articleView?id=sales.mc_sim_application_tab_page.htm&release=264.0.0&type=5 "To search, sort, and filter more social data, use the Social Intelligence Module's (SIM) standalone application tab page. You can get greater insight into trends and conversations highlighted by the Top Posts view. You can also use the page to identify leads and opportunities, find communities, and authors to follow and engage with."). You can see all posts, not just the top 25 posts.

- **[Configure Top Posts View in Social Intelligence Module](https://help.salesforce.com/s/articleView?id=sales.mc_sim_configure_top_posts_view.htm&release=264.0.0&type=5)**  
    As a user of the Social Intelligence Module (SIM), you can customize the Top Posts view to your needs. To tailor your social search to relevant information for the record, add and remove keywords in the configuration.