---
schema_version: "1"
id: 5048f5978f6ab4f986ab34203fbb236ed57ca30b0027bd704cae08bac6682fbc
title: Publish or Reply to a Tweet in the Social Intelligence Module
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/mc_sim_publish_reply_to_a_tweet.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.mc_sim_publish_reply_to_a_tweet.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ce26373cc8fd0ec8cea3b7fe7707a13f204767f36de8890e6dba171d2c13bb9e
description: You can engage with other Twitter accounts by publishing your own tweet or replying to an existing tweet right in the Social Intelligence Module (SIM).
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Publish or Reply to a Tweet in the Social Intelligence Module

You can engage with other Twitter accounts by publishing your own tweet or replying to an existing tweet right in the Social Intelligence Module (SIM).

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important

Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see [Social Studio Retirement](https://help.salesforce.com/s/articleView?id=000392005&type=1&language=en_US).

Before you can publish or reply to a tweet, connect a Twitter account in Social Intelligence Module.

1. In SIM, to publish a tweet:
    1. On the Application Tab page, click **New Post**.
    2. Enter your content, up to 280 characters.
    3. To post your tweet, click **Post**.
2. In SIM, to reply to a tweet:
    1. Click **Reply**.
        
        For reference, the reply view appears with the post you're replying to.
    2. In the reply view, enter your reply, up to 280 characters.
    3. To send your reply, click **Reply**.