---
schema_version: "1"
id: 11fd0a14f9ca09f2cab771256656fa49b1fef8ff4705e26ceff48033e323796d
title: Configure Top Posts View in Social Intelligence Module
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/mc_sim_configure_top_posts_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.mc_sim_configure_top_posts_view.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 79fcd2dd66933d15360a6752bb889b3664d32c572e309fa97acfa8b9622d893b
description: As a user of the Social Intelligence Module (SIM), you can customize the Top Posts view to your needs. To tailor your social search to relevant information for the record, add and remove keywords in the configuration.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Configure Top Posts View in Social Intelligence Module

As a user of the Social Intelligence Module (SIM), you can customize the Top Posts view to your needs. To tailor your social search to relevant information for the record, add and remove keywords in the configuration.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important

Salesforce is retiring the Social Studio family of products on November 18, 2024. Customers won’t have access to Social Studio after the retirement date. Customers may continue to use Social Studio for the duration of their current contract or until November 18, 2024, whichever comes first. To learn more, see [Social Studio Retirement](https://help.salesforce.com/s/articleView?id=000392005&type=1&language=en_US).

Keep the following in mind when editing your configuration:

- Keywords must be at least three characters in length.
- You can have as many as 20 keywords in your configuration.
- Keywords can consist of multiple words surrounded by quotation marks. SIM matches that exact text you enter in the quotation marks. Adding multiple keywords with quotation marks counts as one keyword when considering the 20-keyword limit.
- The total length of the configuration can't exceed 255 characters, regardless of the number of keywords entered.

If your configuration doesn't meet these requirements, Social Intelligence Module shows you an error. You can still edit the configuration to meet the requirements.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_tip.png)

Tip Configure the Top Posts view with keywords beyond the business or person’s name alone. To get the most out of the Social Intelligence Module, add such keywords to ensure that you capture the most important social information about your records.

Changes you make affect all visitors to the page, so consider your configuration changes carefully.

1. To add, edit, or remove keywords, click **![Gear icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/gear.png)** | **Configure**.
    
    The SIM Setup text temporarily replaces the component text.
2. Add, remove, or edit the existing keywords and the Top Posts view immediately reflects your configuration change.
3. To apply your changes and return to the Top Posts view, click **Finish** when you're ready.