---
schema_version: "1"
id: 2ff91dc10c432f9d6f46011d8c2552693ea7ee3a660e5b19189ad5cb53c06906
title: Considerations for Using Duplicate Management in the Salesforce Mobile App
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/managing_duplicates_salesforce_app.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.managing_duplicates_salesforce_app.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 005be17906655be8cafa5b72e51b639297558cbd07b4b883ee48fd78f04a7431
description: Review considerations for using duplicate management features on a mobile device.
products:
  - Sales
  - Sales Enablement
release: "264"
---
# Considerations for Using Duplicate Management in the Salesforce Mobile App

Review considerations for using duplicate management features on a mobile device.

- The Salesforce mobile app doesn’t alert users to existing duplicate accounts, contacts, or leads.
- The Salesforce mobile app does alert users when they’re about to create an account, contact, or lead that appears to duplicate an existing record.
- Each possible duplicate is shown on a “duplicate card.” The app displays a maximum of 30 duplicates (10 per object), even if there are more.
- A duplicate card displays three fields, which are derived from the search results format defined for your org, not from the associated matching rule.
- If users tap a duplicate card that appears while they’re editing or creating a record, any information they entered before tapping the card is lost.
- By default, duplicate rules run when users complete fields on a record, rather than when they save a record.
- The Salesforce mobile app doesn’t support merging of records.