--- schema_version: "1" id: 0b5b9381cd7145beaa2a69b4ab0b78c46d996759efb2faa48908a43468e4fb9b title: Move from Lightning Sync to Einstein Activity Capture collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_sync_move_parent.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_parent.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: f6d74ef9ece8ff3a581f8ad47c8245644785e3cacefbe5ebc34122672f10a116 description: Use the Lightning Sync migration tool to complete the process. Migrate before Lightning Sync retires in 2027. products: - Sales Cloud - Cross Cloud - Service Cloud Voice release: "264" --- # Move from Lightning Sync to Einstein Activity Capture Use the Lightning Sync migration tool to complete the process. Migrate before Lightning Sync retires in 2027. ### Required Editions
The Lightning Sync migration tool is available in: Lightning Experience
Einstein Activity Capture is available in: Lightning Experience and the Salesforce mobile app
The Lightning Sync migration tool and Einstein Activity Capture are available in: Professional, Enterprise, Performance, and Unlimited Editions with Sales Cloud
We recommend all Lightning Sync orgs migrate to Einstein Activity Capture as soon as they can. It’s our long-term solution for syncing events and contacts between Salesforce and a connected Microsoft or Google account. Einstein Activity Capture also syncs email data, making it available to the Salesforce platform tools, including reports, automation workflows, and AI-powered agentic features. If you use Microsoft Exchange Web Services (EWS) you can’t migrated to Einstein Activity Capture until you [upgrade your Lightning Sync authentication method from EWS to Microsoft Graph](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_ews_to_graph.htm&release=264.0.0&type=5 "Microsoft announced the retirement of Exchange Web Services (EWS) for Microsoft Office 365 starting October 2026. Lightning Sync configurations that use EWS won’t sync data after this retirement. To avoid service disruption, upgrade to the Microsoft Graph authentication method in Lightning Sync setup now."). Microsoft has announced that EWS retires in October 2026. Lightning Sync configurations that use EWS won’t capture or sync data after this retirement. After you upgrade, then migrate to Einstein Activity Capture. We provide in-app tools for the upgrade and migration, but you initiate the processes separately. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png) Note All Lightning Sync configurations except those without enough licenses for Einstein Activity Capture or another exemption must migrate before Lightning Sync retires. Orgs with exemptions won’t see the Lightning Sync migration tool in Setup. - **[Benefits of Migrating to Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_why.htm&release=264.0.0&type=5)** Einstein Activity Capture is the long-term solution for syncing data between your Microsoft or Google account and Salesforce. In addition to contact and event syncing, Einstein Activity Capture offers email sync, more control over your data, and access to AI and agent powered features. Migrate now before Lightning Sync retires in 2027. - **[Working with Lightning Sync Migration Tool](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_how_work.htm&release=264.0.0&type=5)** The migration tool makes the move from Lightning Sync to Einstein Activity Capture easy for you and smooth for your sales teams. See what’s moved automatically, and what benefits your users can expect. - **[Can My Company Make the Move Using the Lightning Sync Migration Tool?](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_which_customers.htm&release=264.0.0&type=5)** Before you start the migration process, make sure that your company meets the requirements for using the migration tool. We also recommend that you familiarize yourself with the migration considerations, so that there are no surprises during your migration. - **[Understand and Plan for Einstein Activity Capture User Permissions](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_perms.htm&release=264.0.0&type=5)** To complete your migration to Einstein Activity Capture, your users must be assigned an Einstein Activity Capture user permission. Until you do, your users’ contacts and events continue syncing with Lightning Sync, and users don’t get access to Einstein Activity Capture features. See which licenses include the user permission, and what users get with the different types. - **[Start Your Migration to Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_kick_off.htm&release=264.0.0&type=5)** Find the Lightning Sync migration tool in Salesforce, and start the migration process. Don’t worry, before we start moving your stuff, the tool summarizes the major steps and runs a readiness check. Then you decide when you’re ready to start the move. - **[Get Acquainted with Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_tell.htm&release=264.0.0&type=5)** Now that you’re set up for Einstein Activity Capture, you and your users can get acquainted with the product. See how it works and how you can troubleshoot issues. If you added Einstein Activity Capture features or settings to your users’ migrated sync configurations, introduce those changes to users and some other settings that are new to them. You can also remind users how to manage which contacts and events sync. #### See Also - [Compare Einstein Activity Capture and Lightning Sync](https://help.salesforce.com/s/articleView?id=sales.email_integration_admin_eac_vs_lightning_sync.htm&release=264.0.0&type=5 "Both Einstein Activity Capture and Lightning Sync help sales reps stay productive by syncing your Microsoft® or Google email, events, and contacts with Salesforce. Compare features, access, and support to understand what you get when you move to Einstein Activity Capture.") - [Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.einstein_sales_aac.htm&release=264.0.0&type=5 "Eliminate manual data entry and transform a list of engagements into action. Einstein Activity Capture syncs your Microsoft or Google account with Salesforce, linking email and calendar activities to the relevant contacts, leads, and opportunities. Einstein Activity Capture gives your team and AI agents the critical context needed to make their next move.")