---
schema_version: "1"
id: 3eccee51a4c3031e0ab8faddc10695ca3655e5c7a693cd4ca0b3205f5fcfe51d
title: Lightning Sync Migration Tool Requirements
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_sync_move_ma_requirements.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_ma_requirements.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4f0586843b5baae73922b5f077ccd52da339b3f77a6029fce315c15b5abf6aca
description: To move from Lightning Sync to Einstein Activity Capture using the migration tool, you must meet these requirements. In some cases, if you don’t meet the requirements, you can’t see the migration tool in Setup.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Lightning Sync Migration Tool Requirements

To move from Lightning Sync to Einstein Activity Capture using the migration tool, you must meet these requirements. In some cases, if you don’t meet the requirements, you can’t see the migration tool in Setup.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d49027e36">Requirement</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d49027e39">Specifications</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e36 ">Email and calendar application</td>

          <td data-label="Specifications" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e39 ">Microsoft Exchange or Google.</td>

        </tr>
        <tr class="">
          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e36 ">Microsoft server</td>

          <td data-label="Specifications" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e39 ">
            <ul>
              <li>Microsoft Exchange 2019 or 2016</li>

              <li>Microsoft Office 365 on Exchange Online</li>

            </ul>
            <p>Both service account and OAuth 2.0 Lightning Sync connection methods are supported for
              migration.</p>
            <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
              <div class="slds-media slds-media_responsive">
                <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png" alt="Note"></span></div>
                <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> Einstein Activity Capture also offers a user-level connection that lets users connect
                  their own account to Salesforce. If you plan to use a user-level connection, we recommend
                  that you don’t use the migration tool.</div>
              </div>
            </div>
          </td>

        </tr>
        <tr class="">
          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e36 ">Google server</td>

          <td data-label="Specifications" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e39 ">
            <p>Basic, Business, or Enterprise editions of Google Workspace.</p>
            <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
              <div class="slds-media slds-media_responsive">
                <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png" alt="Note"></span></div>
                <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> Einstein Activity
                  Capture also offers a user-level connection that lets users connect their own account to
                  Salesforce. If you plan to use a user-level connection, we recommend that you don’t use the
                  migration tool.</div>
              </div>
            </div>
          </td>

        </tr>
        <tr class="">
          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e36 ">Salesforce licenses</td>

          <td data-label="Specifications" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e39 ">
            <p>Einstein Activity Capture Standard is available to users on the Standard
              Salesforce license with the purchase of Sales.</p>
            <p>Users with Performance or Unlimited
              edition can access Einstein Activity Capture features without an add-on license.</p>
            <ul>
              <li>Inbox</li>

              <li>Sales Engagement</li>

              <li>Sales Cloud Einstein</li>

              <li>Revenue Intelligence</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e36 ">Salesforce editions</td>

          <td data-label="Specifications" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e39 ">
            <ul>
              <li>Professional</li>

              <li>Enterprise</li>

              <li>Performance</li>

              <li>Unlimited</li>

            </ul>
          </td>

        </tr>
        <tr class="">
          <td data-label="Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e36 ">Salesforce user interface</td>

          <td data-label="Specifications" class="slds-cell-wrap" style="vertical-align:top;" headers="d49027e39 ">
            <p>The migration tool is available in Lightning Experience only.</p>
            <p style="margin-bottom:0;">Einstein Activity
              Capture is available for users who work from Lightning Experience or the Salesforce mobile
              app.</p>
          </td>

        </tr>
      </tbody>
    </table>

#### See Also

- [Start Your Migration to Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_kick_off.htm&release=264.0.0&type=5 "Find the Lightning Sync migration tool in Salesforce, and start the migration process. Don’t worry, before we start moving your stuff, the tool summarizes the major steps and runs a readiness check. Then you decide when you’re ready to start the move.")
- [Considerations for Migrating to Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_consider.htm&release=264.0.0&type=5 "Review these considerations for using the Lightning Sync migration tool to move to Einstein Activity Capture.")
- [Understand and Plan for Einstein Activity Capture User Permissions](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_perms.htm&release=264.0.0&type=5 "To complete your migration to Einstein Activity Capture, your users must be assigned an Einstein Activity Capture user permission. Until you do, your users’ contacts and events continue syncing with Lightning Sync, and users don’t get access to Einstein Activity Capture features. See which licenses include the user permission, and what users get with the different types.")
- [Working with Lightning Sync Migration Tool](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_how_work.htm&release=264.0.0&type=5 "The migration tool makes the move from Lightning Sync to Einstein Activity Capture easy for you and smooth for your sales teams. See what’s moved automatically, and what benefits your users can expect.")
- [Benefits of Migrating to Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_why.htm&release=264.0.0&type=5 "Einstein Activity Capture is the long-term solution for syncing data between your Microsoft or Google account and Salesforce. In addition to contact and event syncing, Einstein Activity Capture offers email sync, more control over your data, and access to AI and agent powered features. Migrate now before Lightning Sync retires in 2027.")