---
schema_version: "1"
id: 336fec2e4cdbddb8f7d43a466cbc54794dbef6e09650f917d88ab0b62a392f39
title: Lightning Sync User License Support
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_sync_license_support.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_sync_license_support.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 749717afb7bb434b7e51cc2d904008f4568643c48fe246c9806df8c7c275ac02
description: You can set up Lightning Sync for users who are assigned to Sales, Service, and some Lightning Platform licenses.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Lightning Sync User License Support

You can set up Lightning Sync for users who are assigned to Sales, Service, and some Lightning Platform licenses.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available to sync records from: Salesforce Classic, Lightning Experience, and the Salesforce mobile app</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available to set up from: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Sales Cloud, Service Cloud, and Lightning Platform</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important

Starting in Winter ‘21, [Lightning Sync isn’t available](https://help.salesforce.com/apex/HTViewSolution?urlname=Lightning-Sync-End-of-Sale&language=en_US) to new Salesforce customers. Use Einstein Activity Capture to sync events, contacts, and emails between your connected account and Salesforce.

If you have Lightning Sync, use the [migration tool](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_parent.htm&type=5&language=en_US) to move to [Einstein Activity Capture](https://help.salesforce.com/articleView?id=einstein_sales_aac.htm&language=en_US) before Lightning Sync retires in 2027. Before you migrate, review [Compare Einstein Activity Capture and Lightning Sync](https://help.salesforce.com/s/articleView?id=sales.email_integration_admin_eac_vs_lightning_sync.htm&language=en_US) to understand what to expect when you migrate.

If your org is exempt from migration because of a licensing issue or if your org doesn’t support Einstein Activity Capture, you won’t see the migration tool in Lightning Sync.

With the purchase of Sales, Service, or Lightning Platform, Lightning Sync supports users working from these standard licenses only:

- Salesforce
- Lightning Platform Salesforce Platform\*
- Lightning Platform - One App\*\*
- Lightning Platform App Subscription

\*Does not include Lightning Platform Starter or Lightning Platform Plus

\*\*Contact sync isn’t supported for Lightning Sync customers working from the user license Lightning Platform - One App. Lightning Platform - One App doesn’t include the Contacts object.