--- schema_version: "1" id: d1f40a5df3c0b2cf42f9030fcb7d417c14eb612f033024bb1d664f529c37bac7 title: Learn About Lightning Sync for Google Features collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_sync_admin_google_overview.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_google_overview.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 10934a578fee5697d36265e3e2dd4a03a62ca4871383452d5916002774e124b1 description: Keep contacts and events in sync between your Google applications and Salesforce. Lightning Sync for Google requires a G Suite account. products: - Sales Cloud - Cross Cloud - Service Cloud Voice release: "264" --- # Learn About Lightning Sync for Google Features Keep contacts and events in sync between your Google applications and Salesforce. Lightning Sync for Google requires a G Suite account. ### Required Editions
Sync available in: Salesforce Classic, Lightning Experience, and the Salesforce mobile app
Set up available in: Salesforce Classic and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Sales, Service, and Lightning Platform
![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png) Important Starting in Winter ‘21, [Lightning Sync isn’t available](https://help.salesforce.com/apex/HTViewSolution?urlname=Lightning-Sync-End-of-Sale&language=en_US) to new Salesforce customers. Use Einstein Activity Capture to sync events, contacts, and emails between your connected account and Salesforce. If you have Lightning Sync, use the [migration tool](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_parent.htm&type=5&language=en_US) to move to [Einstein Activity Capture](https://help.salesforce.com/articleView?id=einstein_sales_aac.htm&language=en_US) before Lightning Sync retires in 2027. Before you migrate, review [Compare Einstein Activity Capture and Lightning Sync](https://help.salesforce.com/s/articleView?id=sales.email_integration_admin_eac_vs_lightning_sync.htm&language=en_US) to understand what to expect when you migrate. If your org is exempt from migration because of a licensing issue or if your org doesn’t support Einstein Activity Capture, you won’t see the migration tool in Lightning Sync. When you sync contacts and events between your Google applications and Salesforce, you increase your productivity. That’s because there’s no need to duplicate work between the two applications. Plus, Lightning Sync syncs items whether you’re working from your desk or from the Salesforce mobile app. Salesforce admins define a reps’ experience by selecting sync settings from Salesforce. For example, admins can choose whether both contacts and events sync, or whether only contacts or only events sync. Admins can also decide which direction your items sync: between Salesforce and your Google account, or just one way. ![Contacts and events syncing between Google and Salesforce](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/s2x/lightning_sync_google_contacts_events.png) Admins can also decide whether you sync only the events you select. In that case, you choose which Google events sync using the [Google Integration](https://help.salesforce.com/s/articleView?id=sales.email_int_user_overview.htm&release=264.0.0&type=5 "The integration appears as a side panel next to an open email or event in your email.") app. Gmail integration lets you experience Salesforce features directly from Google applications like Google Contacts, Gmail™, and Google Calendar™. Admins can select more settings to define your sync experience. Ask your administer about how you’re set up to sync in these cases: - Are you syncing private events? - Are events that you delete from one calendar automatically removed from the other? - Are your events automatically related to relevant Salesforce contacts, or one relevant lead? ## Lightning Sync for Google Limitations Currently, Lightning Sync for Google doesn’t: - Sync tasks. Admins can set up the [Google integration](https://help.salesforce.com/s/articleView?id=sales.app_for_gmail_setup_parent.htm&release=264.0.0&type=5 "The integration between Salesforce and Gmail™ requires both Salesforce setup and a short client-side setup procedure. But don’t worry. You can turn on the integration and get the Salesforce extension up and running fast. After you’re set up, use the Lightning App Builder to create custom email application panes that can include different features for different sales reps.") to let you work with Salesforce tasks from Gmail. - Sync recurring events (repeating events created in Salesforce Classic) or event series (repeating events created in Lightning Experience). - Automatically remove deleted contacts from the other application. - Let you edit which Google contact and event fields map to Salesforce contact and events fields. See [Lightning Sync Considerations](https://help.salesforce.com/s/articleView?id=sales.exchange_sync_admin_considerations.htm&release=264.0.0&type=5 "To understand what happens when you use Lightning Sync, consider the impacts and nuances of connecting your account to Salesforce and the details of syncing contacts and events.") for more details. #### See Also - [Outlook and Gmail Integration](https://help.salesforce.com/s/articleView?id=sales.email_int_overview.htm&release=264.0.0&type=5 "Sales reps spend a good portion of their day working in their email, and switching back to Salesforce to get customer, prospect, and opportunity information. Isn’t it time to use email and Salesforce together? The Salesforce integration with Outlook® and Gmail™ helps your reps manage their sales more efficiently. Your reps can view, edit, and add Salesforce records directly from their email, and relate emails and events to Salesforce records.") - [Lightning Sync Security](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_security_parent.htm&release=264.0.0&type=5 "Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.") - [See the Big Picture for Setting Up Lightning Sync for Google](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_google_implement.htm&release=264.0.0&type=5 "Salesforce admins can set up Lightning Sync so reps can sync contacts and events between your company’s G Suite account and Salesforce. Salesforce admins and IT pros complete several steps, both from your company’s G Suite account and from Salesforce.") - [Considerations for Syncing Contacts](https://help.salesforce.com/s/articleView?id=sales.exchange_sync_admin_considerations_contacts_general.htm&release=264.0.0&type=5 "Familiarize yourself with these considerations for syncing contacts with Lightning Sync.") - [Considerations for Syncing Events](https://help.salesforce.com/s/articleView?id=sales.exchange_sync_admin_considerations_events_general.htm&release=264.0.0&type=5 "Familiarize yourself with these considerations for syncing events with Lightning Sync.")