---
schema_version: "1"
id: 934a3e4102860ae832994795844d8f8741822249eb785b65baaad28c67e7e4d1
title: Run the Lightning Sync Connection Test for Google Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_sync_admin_google_connectivity_test_sfdc.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_google_connectivity_test_sfdc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f374060172f927177ab6acf029359ec391291f7e0d99938e349d21374c26220f
description: Run the Lightning Sync connection test to confirm whether you and your IT pros have set up Lightning Sync successfully. Or, run the connection test if Lightning Sync was syncing your reps’ items successfully, but suddenly stops.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Run the Lightning Sync Connection Test for Google Users

Run the Lightning Sync connection test to confirm whether you and your IT pros have set up Lightning Sync successfully. Or, run the connection test if Lightning Sync was syncing your reps’ items successfully, but suddenly stops.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available to sync records from: Salesforce Classic, Lightning Experience, and the Salesforce mobile app</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available to set up from: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Sales Cloud, Service Cloud, and Lightning Platform</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d106974e81">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d106974e81 ">To run the connection test:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d106974e81 ">
              <p>Manage Users</p>
              <p style="margin-bottom:0;">AND</p>
              <p style="margin-bottom:0;">Manage Lightning Sync</p>
            </td>

          </tr>
        </tbody>
      </table>

After taking the necessary steps to prepare your G Suite account and Salesforce to sync, you’re ready to run the Lightning Sync connection test.

The Lightning Sync connection test checks several points of connectivity between Salesforce and your email server. When the test is complete, it provides a summary describing your connection status.

1. From Setup, enter Sync in the Quick Find box, then select **Gmail Integration and Sync**.
2. Click **Let users sync contacts, events, or both between Google and Salesforce** to see additional setup steps.
3. Under Test your connection, provide the email address for one of the reps you’ve set up to sync on your email server.
4. Click **Test**.
    
    Lightning Sync checks the connection between Salesforce and your email server and summarizes your connection status.

#### See Also

- [Considerations for Syncing Contacts](https://help.salesforce.com/s/articleView?id=sales.exchange_sync_admin_considerations_contacts_general.htm&release=264.0.0&type=5 "Familiarize yourself with these considerations for syncing contacts with Lightning Sync.")