---
schema_version: "1"
id: 4bf42ce5807bf9e4d2b6e716d07aef3c4cfc849fbd1edfc1daecccb4db316598
title: Use Lightning Email Templates in Microsoft Outlook and Gmail
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_email_lextemplates.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_email_lextemplates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 01226e7eaf33a154205271221374afe618d53be4ea6ebcac521ad2077c07ccd2
description: Use Lightning email templates with the integration with Microsoft® Outlook® or Gmail™ to save time and maintain consistent messaging to all your customers. When you’re ready to send an email, you can access the templates while composing email messages. You can also create your own Lightning email template from email messages that you craft.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Use Lightning Email Templates in Microsoft Outlook and Gmail

Use Lightning email templates with the integration with Microsoft® Outlook® or Gmail™ to save time and maintain consistent messaging to all your customers. When you’re ready to send an email, you can access the templates while composing email messages. You can also create your own Lightning email template from email messages that you craft.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales, Service, and Lightning Platform in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d119267e78">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d119267e78 ">To create email templates</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d119267e78 ">Send Email</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d119267e78 ">To update email templates</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d119267e78 ">Modify All Data or template ownership</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note Attachments in email templates, including inline images, aren’t supported in the Outlook and Gmail integrations. If you insert an email template that contains an attachment, the body of the template is inserted in the email. However, the attachment isn’t included.

1. [Create a template in Lightning Experience](https://help.salesforce.com/HTViewHelpDoc?id=email_create_a_template.htm&language=en_US).
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_tip.png)
    
    Tip Reps can also save an email they’re composing as a template directly from Outlook and Gmail. However, if they want to include an attachment or image as part of the template, create the template in Salesforce.
2. In your email application, start composing an email and specify its recipients.
3. In your email application pane, click **Email Template**.
4. To view a list of available Lightning email templates for a record type, such as leads, select the record type.
5. Select the Lightning template that you want to use for the email you’re composing.
6. After the template appears in the email body, modify the email content as needed.
7. When you’re done, send your email.

#### See Also

- [Create an Email in Lighnting Experience](https://help.salesforce.com/s/articleView?id=sales.email_create_a_template.htm&type=5&language=en_US)