---
schema_version: "1"
id: c33ca83fc7768d28b2a2b52a63847404914dec66964c77912d1cd1defc88083f
title: Gain Speed and Consistency with Email Templates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/lightning_email_alltemplates.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.lightning_email_alltemplates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f35f90414245f7c13c87970719fa1b162cf42181c366bd98c15e867e5b718d5e
description: Whether it’s writing to prospects or customers, sales reps craft emails quicker with email templates. In Salesforce, reps can create email templates that address different business needs. When they’re ready to send an email, reps pull up the template in their email application pane, and tweak the content as needed. Using templates with integration to Microsoft® Outlook® and Gmail™ also ensures consistent messaging from your team to your customers.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Gain Speed and Consistency with Email Templates

Whether it’s writing to prospects or customers, sales reps craft emails quicker with email templates. In Salesforce, reps can create email templates that address different business needs. When they’re ready to send an email, reps pull up the template in their email application pane, and tweak the content as needed. Using templates with integration to Microsoft® Outlook® and Gmail™ also ensures consistent messaging from your team to your customers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales, Service, and Lightning Platform in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_tip.png)

Tip Reps can also save an email they’re composing as a template directly from Outlook and Gmail. However, if they want to include an attachment or image as part of the template, create the template in Salesforce.

- **[Use Lightning Email Templates in Microsoft Outlook and Gmail](https://help.salesforce.com/s/articleView?id=sales.lightning_email_lextemplates.htm&release=264.0.0&type=5)**  
    Use Lightning email templates with the integration with Microsoft® Outlook® or Gmail™ to save time and maintain consistent messaging to all your customers. When you’re ready to send an email, you can access the templates while composing email messages. You can also create your own Lightning email template from email messages that you craft.
- **[Use Salesforce Classic Email Templates in Microsoft Outlook and Gmail](https://help.salesforce.com/s/articleView?id=sales.lightning_email_classictemplates.htm&release=264.0.0&type=5)**  
    Save your reps time and maintain consistent messaging for customers. Email templates in Salesforce Classic are available to reps using the Outlook and Gmail integrations. Reps can further boost productivity by accessing shared Classic templates from their email application. To let your reps include Salesforce records in the email messages, add merge fields to the templates.