---
schema_version: "1"
id: 61278f38813431bb23346d003b3c5398d60637f3159d83c81b988ad30e50da17
title: "Leads: What’s Different or Not Available in the Salesforce Mobile App"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/leads_limits_mobile_sf1.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.leads_limits_mobile_sf1.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b67347366e9965d0419e20959c66c71ef7dcafebb41fad8afd101ca236bd0c8b
description: Not every Lightning Experience feature is in the Salesforce mobile app. Find out what’s different.
products:
  - Sales Cloud
release: "264"
---
# Leads: What’s Different or Not Available in the Salesforce Mobile App

Not every Lightning Experience feature is in the Salesforce mobile app. Find out what’s different.

- Lead conversion:
    - You can create opportunities, but you can’t select existing ones.
    - You can’t select lead sources across duplicate records. The lead source defaults to the duplicate contact.
    - You can’t create related tasks during the conversion, but you can create tasks from the contact record.
    - You can’t automatically notify owners of converted leads.
    - Account details aren't auto-populated when creating an account.
    - You can choose an existing account or create one. To create an account, tap the Account field on the record and select **New**.
    - You can view Converted Leads only from the Recent Leads list view. Converted Leads don't appear in any other list views in Salesforce for Android and iOS.
    - You can convert leads without company information to existing business accounts even if person accounts are enabled. In Lightning Experience, leads without company information must be converted to person accounts.
- The **Find Duplicates** and **Unlock Record** buttons aren’t available.
- You can’t merge leads.
- The Lead History related list isn’t available.
- When you add a lead, the Campaign field isn’t available. You can add a value to this field in the desktop Salesforce site.