---
schema_version: "1"
id: b4291cdcd85dab0edd02278979412eca523211e41ea485fe5b210cf3f564ef1f
title: Select Who Can Use Inbox Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/inbox_setup_select_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.inbox_setup_select_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 68775dbd44411fb1620e3af68a8690d353797ce4a6aceb7750c44ef9e9229ebf
description: A standard permission set for Inbox is created for you when your org is set up. Make sure that all permissions that you need are enabled, and then assign the permission set to users.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Select Who Can Use Inbox Features

A standard permission set for Inbox is created for you when your org is set up. Make sure that all permissions that you need are enabled, and then assign the permission set to users.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Unlimited</strong>, <strong>Einstein 1 Sales</strong>, and <strong>Agentforce 1 Sales</strong> Editions. Available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d177099e78">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d177099e78 ">To assign permission sets:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d177099e78 ">Customize Application and Modify All Data</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important If you use Sales Cloud Einstein, Inbox permissions are included in the Sales Cloud Einstein permission set. If you use Sales Engagement, Inbox permissions are included in the Sales Engagement User permission set.

1. From Setup, enter Permission Sets in the Quick Find. Then, select **Permission Sets**.
2. Click one of the standard permission sets for Inbox:
    
    - **Inbox With Einstein Activity Capture** gives access to Einstein Activity Capture along with Inbox features.
    - **Inbox Without Einstein Activity Capture** gives access to Inbox features, and manually logging emails and events without Einstein Activity Capture.
    - **Inbox Included** gives access to Inbox features, and manually logging emails and events without Einstein Activity Capture.
    - **Sales Cloud Included Bundle** gives access to Inbox features and other Sales Cloud Included features, such as Salesforce Meetings and Einstein Lead Scoring.
    - **Sales Engagement Basic** gives access to basic productivity features.
    
    Inbox is included with Performance and Unlimited editions. If you have users who accessed Inbox through the Inbox, Sales Cloud Einstein, or Sales Engagement license before Summer ’22, we recommend that you assign those users to the Inbox Included or Sales Cloud Included Bundle permission set, or a custom permission set that includes the Inbox permission. To make these assignments, assign the new permission set to your users before removing the old permission set. Beginning in Summer ‘22, you can’t add users to the old Inbox, Sales Cloud Einstein, or Sales Engagement permission sets.
3. To assign the permission set to users, select **Manage Assignments**.

#### See Also

- [Verify Inbox Licenses](https://help.salesforce.com/s/articleView?id=sales.inbox_setup_verify_active_users.htm&release=264.0.0&type=5 "Access to Salesforce Inbox is available with an Inbox license and the assignment of an Inbox permission set. Inbox is also available with Sales Engagement and Sales Cloud Einstein and their associated permission sets. To verify your Inbox licenses, view how many licenses are assigned and which users have each permission set.")
- [Select Who Can Use Sales Cloud Einstein](https://help.salesforce.com/s/articleView?id=ai.einstein_sales_setup_select_users.htm&type=5&language=en_US)
- [Assign Permission Sets for Sales Engagement Users](https://help.salesforce.com/s/articleView?id=sales.hvs_setup_assign.htm&release=264.0.0&type=5 "Assign the permission sets for Sales Engagement. Also assign permission sets for optional features that are new to your Salesforce org, including Sales Dialer. You can also assign the permission set for full access to CRM Analytics dashboards.")