---
schema_version: "1"
id: 9e4d9b501f96b1b84bd1647aef3f18febddaf56ea0fdb92829c72d239d1b48d1
title: Use Inbox Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/inbox_clients.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.inbox_clients.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 51edec6506eb4f5fb9b624cf4c5f1c29292b40a23b9133a61053e9a19833dbf4
description: Increase productivity and work smarter and faster with Salesforce Inbox. See relevant Salesforce records along side your email and events, and relate email messages to Salesforce, keeping your teammates up-to-date with your communications. Access productivity features where ever you send email.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Use Inbox Features

Increase productivity and work smarter and faster with Salesforce Inbox. See relevant Salesforce records along side your email and events, and relate email messages to Salesforce, keeping your teammates up-to-date with your communications. Access productivity features where ever you send email.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Unlimited</strong>, <strong>Einstein 1 Sales</strong>, and <strong>Agentforce 1 Sales</strong> Editions. Available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions.</td></tr></tbody></table>

After Salesforce Inbox is set up for your org, Inbox users can install any or all Inbox clients. During installation, users connect their email and calendar to Salesforce.

- **[Inbox Clients](https://help.salesforce.com/s/articleView?id=sales.inbox_clients_list.htm&release=264.0.0&type=5)**  
    Each user needs an Inbox client to access Inbox features. To support common Microsoft® and Google™ email platforms for desktop, we offer several client options. Get the client that’s right for your environment.
- **[Install the Inbox Clients](https://help.salesforce.com/s/articleView?id=sales.inbox_clients_install.htm&release=264.0.0&type=5)**  
    Follow these instructions to install Inbox clients.
- **[Use Inbox Features in Outlook and Gmail](https://help.salesforce.com/s/articleView?id=sales.inbox_client_desktop_parent.htm&release=264.0.0&type=5)**  
    Increase productivity and work smarter and faster with Salesforce Inbox features in Microsoft Outlook® or Gmail™.

#### See Also

- [Considerations for Setting Up Inbox](https://help.salesforce.com/s/articleView?id=sales.inbox_considerations.htm&release=264.0.0&type=5 "Consider these points when setting up Inbox.")
- [Set Up Inbox](https://help.salesforce.com/s/articleView?id=sales.inbox_setup.htm&release=264.0.0&type=5 "To set up Salesforce Inbox enable the application for desktop, select who can use Inbox, and configure Inbox features.")