--- schema_version: "1" id: b3994618dac07fe90a17c15b0d45c9cbd3fb3fbbd98215c598e4288d00d48f2b title: Add Leads, Contacts, or Person Accounts to Your Work Queue with Cadences collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_user_work_queue_add.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_user_work_queue_add.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 52487dc0efe60ef6af3930ed31f3a6665820c086156f689ddb781148a6476c57 description: Add prospects to cadences from list views, record detail pages, or reports. When you add prospects to a cadence, the emails, calls, and other tasks defined in the cadence appear in the Cadences tab of the target assignee's Work Queue. You can also add separate activities not directly related to a cadence. These tasks appear on the My List tab of the Work Queue. products: - Sales Cloud - Cross Cloud - Service Cloud Voice release: "264" --- # Add Leads, Contacts, or Person Accounts to Your Work Queue with Cadences Add prospects to cadences from list views, record detail pages, or reports. When you add prospects to a cadence, the emails, calls, and other tasks defined in the cadence appear in the Cadences tab of the target assignee's Work Queue. You can also add separate activities not directly related to a cadence. These tasks appear on the My List tab of the Work Queue. ### Required Editions
Available in: Lightning Experience
Available with Sales Engagement, which is included with Sales in Performance, Einstein 1, and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.
User Permissions Needed
To use Sales Engagement:

Sales Engagement User or Sales Engagement User Included

OR

Sales Engagement Cadence Creator Included
![List view with Add to Cadence and Add to My List options highlighted](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/high_velocity_sales/hvs_add_cadence.png) Add leads, contacts, or person accounts to your Work Queue from record detail pages, list views, or reports. If you’re trying to add multiple records at a time, it’s easiest to add records from a list view or a report. In a list view, switch to a table view, select the records you want to add, and add records using the actions available. - To add a prospect to an existing cadence, select **Add to Cadence**. You can add a prospect to more than one cadence at a time. For example, you can use one cadence to sell new products and another to sell upgrades to an existing product. - To add a separate call or email, select **Add to My List** from the actions dropdown. To add leads, contacts, or person accounts from a report, the report can include only leads, contacts, or accounts as the primary object, and can't include any grouping. Reports that include a secondary object don't support adding prospects to cadences. If you edit a report to meet these conditions, save and then run the report before adding prospects to a cadence. You can add up to 200 records to a cadence at a time. To add more than 200 records from a report, add the cadence State field to the report and filter the results to exclude records with a cadence State of Active. This way the report shows only records that haven’t yet been added to a cadence. The Total Cadences field on lead, contact, and person account list views shows how many cadences each prospect is assigned to.