---
schema_version: "1"
id: cb7d0d4b912c8778be9c7a48fcdc8fa645db6a60afac09d5996ccadf338782b9
title: Sales Engagement and Inbox Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_setup_features_by_edition.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_setup_features_by_edition.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cde3efc9655611a4d997ead6f9f9aee6c411d5cd1be8e7b1ca1b8acf8e7fca8f
description: Inbox features are included, but some Einstein Activity Capture features aren’t available in Professional and Enterprise Editions. Users with Professional and Enterprise Editions have access to Einstein Activity Capture Standard.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Sales Engagement and Inbox Features

Inbox features are included, but some Einstein Activity Capture features aren’t available in Professional and Enterprise Editions. Users with Professional and Enterprise Editions have access to Einstein Activity Capture Standard.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <a href="https://www.salesforce.com/sales/engagement-platform/" target="_blank">Sales Engagement</a>, which is included with Sales in <strong>Performance</strong>, <strong>Einstein 1</strong>, and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.</td></tr></tbody></table>

  
| Feature | Professional and Enterprise Editions | Performance and Unlimited Editions |
| --- | --- | --- |
| Quick cadences | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Automatic email (from a cadence) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Email tracking when an email and its attachment have opened | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Add an individual meeting link to an email | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Insert your meeting availability into an email | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Suggest 3 future meeting times in an email | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Schedule when to automatically send an email | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Text shortcuts | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Standard multi-step cadences | ![Red x to indicate the feature is unavailable](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Automated actions | ![Red x to indicate the feature is unavailable](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |
| Einstein Conversation Insights | ![Red x to indicate the feature is unavailable](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png) | ![Green check mark to indicate the feature is available.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png) |