---
schema_version: "1"
id: eb0b426f8c6c76c52891727c8e78c8688c712096b11ebf0060f53b3acb8d922f
title: Set Up Third-Party Prospect Scoring for Sales Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_setup_configure_custom_scores.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_setup_configure_custom_scores.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 78c10d53a80d626be6069a2b53121d548d8a113686b73939fae1a902a9d86817
description: Configure third-party scores for person accounts, contacts, or leads. Show scores on records, and use scores to sort the Work Queue.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Set Up Third-Party Prospect Scoring for Sales Engagement

Configure third-party scores for person accounts, contacts, or leads. Show scores on records, and use scores to sort the Work Queue.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <a href="https://www.salesforce.com/sales/engagement-platform/" target="_blank">Sales Engagement</a>, which is included with Sales in <strong>Performance</strong>, <strong>Einstein 1</strong>, and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d92422e80">User Permissions
              Needed</th>
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        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d92422e80 ">To set up Sales Engagement:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d92422e80 ">Customize Application AND Modify All Data</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note If Einstein Lead Scoring is set up, the Work Queue sorts leads automatically by lead score. Even if you’re using Einstein Lead Scoring, you can configure third-party scores for contacts or person accounts separately. For more information about adding Einstein lead scores to Sales Engagement, see [Set Up Einstein Lead Scoring for Sales Engagement](https://help.salesforce.com/s/articleView?id=sales.hvs_setup_configure_lead_scoring.htm&release=264.0.0&type=5 "If you’re using Einstein Lead Scoring for the first time, enable and configure Einstein Lead Scoring in Setup.").

1. Create a custom number field on the lead or contact object. For person accounts, configure a custom number field in the object management settings for contacts.
2. Configure the custom number field with your integrated third-party application to populate scores.
3. From Setup, enter Sales Engagement in the Quick Find box, and then select **Sales Engagement Settings**.
4. Open the Engage tab, and then expand **Take Action in Lightning Experience**.
5. Expand **Configure the Work Queue and To Do List with a Custom Score Field**.
6. From the object’s custom score, select the custom number field that’s configured as the third-party score. Users see this field as a sorting option in the Work Queue.