---
schema_version: "1"
id: 2b866a63deff3ffc1a02fc6cbcdfad4ebc9c8f09f5dd8ed19163457aee35e8c8
title: Deploy Your Sales Prospecting Bot
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_setup_bot_deploy.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_setup_bot_deploy.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f2d34c893ca9aaea3e08cb587d45b945c2073364b0884fe08520fb7896aada29
description: Your sales prospecting bot can connect to many different endpoints, expanding the ways that you communicate with your customers. To get started, activate your sales prospecting bot and set up embedded chat.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Deploy Your Sales Prospecting Bot

Your sales prospecting bot can connect to many different endpoints, expanding the ways that you communicate with your customers. To get started, activate your sales prospecting bot and set up embedded chat.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <a href="https://www.salesforce.com/sales/engagement-platform/" target="_blank">Sales Engagement</a>, which is included with Sales in <strong>Performance</strong>, <strong>Einstein 1</strong>, and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d74108e80">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d74108e80 ">To deploy a sales prospecting bot:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d74108e80 ">Manage User Profiles AND Run Flows AND Permission Sets</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d74108e80 ">To add, edit, or delete channels:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d74108e80 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note The Prospecting Bot is in maintenance mode. Existing bots continue to be supported. However, no new features or enhancements will be added. Looking for information about Agentforce Prospecting instead? We recommend using that agent when implementing AI for your prospecting needs. See [Learn About Agentforce Prospecting](https://help.salesforce.com/s/articleView?id=sales.sales_agent_prospecting_learn_about.htm&type=5&language=en_US) to get started.

1. From Setup, in the Quick Find box, enter Einstein Bots, select **Einstein Bots** under Service Cloud Einstein, and then select your sales prospecting bot.
2. On your bot’s overview page, click **Activate**. Then click **Preview**.
3. To set up embedded chat for your sales prospecting bot, click **Set up Chat**. Then click **Start**.
    
    ![Set up Chat button under Preview in Einstein Bot Builder](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/high_velocity_sales/hvs_setup_bot_deploy.png)
4. Create a chat queue, create a routing configuration, and adjust your reps’ chat workload. Add your Experience Cloud site’s URL. You can find your site’s URL on the All Sites page in Setup. Select Sales, and choose an offline support option. Then click **Finish**.
5. Click **Next** and then **Done**.
6. To preview your bot, click the Chat button in Preview.

- **[Deploy Your Bot to Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=sales.hvs_setup_bot_experience_cloud.htm&release=264.0.0&type=5)**  
    Add your sales prospecting bot to an existing Experience Cloud site to increase case deflection and user engagement.

#### See Also

- [Chat](https://help.salesforce.com/s/articleView?id=service.live_agent_intro.htm&type=5&language=en_US)
- [Messaging](https://help.salesforce.com/s/articleView?id=service.livemessage_intro.htm&type=5&language=en_US)