---
schema_version: "1"
id: 313408ff487ee6c485c5e5d75f963849441caba23347fbda454800ba09f4a9fd
title: Buyer-Focused Engagement Reports for Sales Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_reports_buyer_focus_engagement.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_reports_buyer_focus_engagement.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: db904eb5644815c6735788ef40e96febab132eee59b7af603beb310fdb9e1bb8
description: These standard reports measure engagements for each of your leads, and contacts. These reports don’t include information about reps.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Buyer-Focused Engagement Reports for Sales Engagement

These standard reports measure engagements for each of your leads, and contacts. These reports don’t include information about reps.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <a href="https://www.salesforce.com/sales/engagement-platform/" target="_blank">Sales Engagement</a>, which is included with Sales in <strong>Performance</strong>, <strong>Einstein 1</strong>, and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.</td></tr></tbody></table>

## Leads with Monthly Engagements

This report shows the level of engagement from leads through email and call engagement activities on a monthly basis.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Reports</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <ul>
                <li>Email and List Email Engagement by Lead</li>

                <li>Lead and List Emails Engagement</li>

                <li>Email Engagement by Lead and Month</li>

                <li>Call Engagement by Lead</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Folder</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Sample Sales Reports</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Report Type</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Leads with Monthly Metrics</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Insights</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <ul>
                <li>How engaged are my leads on overall email and call engagement activity per month?</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Key Data Points</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <ul>
                <li>Leads and monthly engagement details for emails and calls</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Notes</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <p>Cadence and cadence tracker data aren’t in this report.</p>
              <p style="margin-bottom:0;">Email Engagements are generated by emails that are sent through Lightning Experience (minus case
                emails) or sent through Gmail or Outlook when Inbox is enabled.</p>
            </td>

          </tr>
        </tbody>
      </table>

## Email, List Email, and Call Engagement by Contact

This report shows the level of engagement from contacts through email and call engagement activities on a monthly basis.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Reports</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <ul>
                <li>Email and List Email Engagement by Contact</li>

                <li>Email Engagement by Contact and Month</li>

                <li>List Email Engagement by Contact</li>

                <li>Call Engagement by Contact</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Folder</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Sample Sales Reports</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Report Type</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Contacts with Monthly Engagements</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Insights</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <ul>
                <li>How engaged are my contacts on overall email and call engagement activity per
                  month?</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Key Data Points</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <ul>
                <li>Contacts and monthly engagement details for emails and calls</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">Notes</td>

            <td class="slds-cell-wrap" style="text-align:left;vertical-align:top;">
              <p>Cadence and cadence tracker data aren’t in this report.</p>
              <p style="margin-bottom:0;">Email Engagements are generated by emails that are sent through Lightning Experience (minus case
                emails) or sent through Gmail or Outlook when Inbox is enabled.</p>
            </td>

          </tr>
        </tbody>
      </table>