---
schema_version: "1"
id: 52cb7796a8c56c77715939a75c9df4909c285bbd5a6528a9e31e6c6040b09d73
title: Get Started Selling to Prospects with Sales Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_rep_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_rep_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a6976e3f1cb604e85d4f966dc0079ff6c294edcda5239e464f63410979a48609
description: Start using Sales Engagement by navigating to the app and adding prospects to cadences, which makes them appear in your Work Queue.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Get Started Selling to Prospects with Sales Engagement

Start using Sales Engagement by navigating to the app and adding prospects to cadences, which makes them appear in your Work Queue.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <a href="https://www.salesforce.com/sales/engagement-platform/" target="_blank">Sales Engagement</a>, which is included with Sales in <strong>Performance</strong>, <strong>Einstein 1</strong>, and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service and Lightning Platform.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d175730e80">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d175730e80 ">To set up Sales Engagement:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d175730e80 ">Customize Application AND Modify All Data</td>

          </tr>
        </tbody>
      </table>

1. From the App Launcher, find and open **Sales Engagement**.
2. Set up [Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.aac_connect_additional_accounts.htm&release=264.0.0&type=5 "Depending on how your Salesforce admin configures Einstein Activity Capture, it’s possible that you’re responsible for connecting or reconnecting your Microsoft or Gmail account to Salesforce. If you use Lightning Email and have access to Inbox features, connect an account to Salesforce.").
    
    If you’re new to Dialer, click the banner to select a Dialer number.
3. Switch to the split view in console.
4. [Add leads, contacts, or person accounts to your Work Queue.](https://help.salesforce.com/s/articleView?id=sales.hvs_user_work_queue_add.htm&release=264.0.0&type=5 "Add prospects to cadences from list views, record detail pages, or reports. When you add prospects to a cadence, the emails, calls, and other tasks defined in the cadence appear in the Cadences tab of the target assignee's Work Queue. You can also add separate activities not directly related to a cadence. These tasks appear on the My List tab of the Work Queue.")

Check out additional resources.