---
schema_version: "1"
id: 8585e02d51fbc0b47d44c5156f83628483ddfd7a6408493622fee8baa4f18288
title: View Engagement for Specific Emails on Lead, Contact, and Person Account Records
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/hvs_engagement_activity_timeline.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.hvs_engagement_activity_timeline.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e844acea8e6c224aec5c970835712ff870abdb692ebcac687c994c08a3a504b0
description: On lead, contact, and person account records, when the activity timeline shows email activity, sales reps can access the engagement details for the most recent email.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# View Engagement for Specific Emails on Lead, Contact, and Person Account Records

On lead, contact, and person account records, when the activity timeline shows email activity, sales reps can access the engagement details for the most recent email.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is available for an extra cost in <strong>Enterprise</strong>, <strong>Performance</strong> and <strong>Unlimited</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d83077e69">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d83077e69 ">To view prospect engagement:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d83077e69 ">
              <p>Sales Engagement User or Sales Engagement User Included</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Sales Engagement
                Cadence Creator Included</p>
            </td>

          </tr>
        </tbody>
      </table>

To view the engagements, from the record page, click the email message and then select the **Engagement** tab.

![The Engagement tab in the Activity Timeline.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/high_velocity_sales/hvs_email_in_timeline.png)