---
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title: How do I enable contacts for sync in Salesforce for Outlook (Retiring)?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/faq_sfo_how_do_i_enable_contacts.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.faq_sfo_how_do_i_enable_contacts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 21ccd4bf669a32aa51294154c0158c010f6ba5db7137af87a5723534d846688d
description: Your administrator needs to perform two tasks before you can sync contacts between Microsoft® Outlook® and Salesforce.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# How do I enable contacts for sync in Salesforce for Outlook (Retiring)?

Your administrator needs to perform two tasks before you can sync contacts between Microsoft® Outlook® and Salesforce.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

Your administrator needs to perform the following two tasks before you can sync contacts between Microsoft® Outlook® and Salesforce.

- Your administrator creates a configuration that allows users to sync contacts.
- Your administrator defines a dataset for that configuration.

After your administrator performs those tasks, you have permissions to enable contacts for sync by completing the following procedure.

1. From your personal settings, enter Salesforce for Outlook in the Quick Find box, then select **Salesforce for Outlook**.
2. Click **View My Configuration**.
3. Under the Sync Settings section, verify you have Contacts selected. If you're unable to select it, contact your administrator, who can enable contact syncing for you.

#### See Also

- [Edit Your Salesforce for Outlook (Retiring) Sync Settings](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_personal_config_sync.htm&release=264.0.0&type=5 "Depending on whether your administrator gave you permissions, customize which items sync between Microsoft Outlook and Salesforce, and the directions they sync.")
- [How Your Contacts Sync with Salesforce for Outlook (Retiring)](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_sync_contacts_o.htm&release=264.0.0&type=5 "You can keep your important Outlook and Salesforce contacts in sync using Salesforce for Outlook. When contacts initially sync, Salesforce for Outlook checks to see whether a contact with the same email address exists in both Outlook and Salesforce. If a matching email address exists, the two contacts are synced. If it doesn't exist, Salesforce for Outlook checks to see whether a contact with the same first name, last name, and company name exists. If it doesn't exist, a new contact is created and the two are synced.")
- [Learn about Datasets for Salesforce for Outlook (Retiring)](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_learning_about_data_sets.htm&release=264.0.0&type=5 "Describes how datasets work in Salesforce for Outlook.")