---
schema_version: "1"
id: 9caff211528fd858811fe916cf6b12d30f9429e91dfce2109aad8d1e3dfd5976
title: How can I be sure that leads aren’t lost?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/faq_leads_how_can_i_be_sure.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.faq_leads_how_can_i_be_sure.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7bd426c18b339b331c6974271a3164ca20af57c2905f8bcc83c0c28b63c20aa0
description: The daily limit for Web-to-Lead requests is 500. If your organization exceeds its daily Web-to-Lead limit, the Default Lead Creator (specified in the Web-to-Lead setup page) receives an email containing the additional lead information.
products:
  - Sales Cloud
release: "264"
---
# How can I be sure that leads aren’t lost?

The daily limit for Web-to-Lead requests is 500. If your organization exceeds its daily Web-to-Lead limit, the Default Lead Creator (specified in the Web-to-Lead setup page) receives an email containing the additional lead information.

If a new lead cannot be generated due to errors in your Web-to-Lead setup, Customer Support is notified so that we can assist you in correcting it.

Salesforce ensures that your leads aren’t lost if they are submitted during a scheduled Salesforce downtime.