---
schema_version: "1"
id: db5b6f6e273f038f24e07192853742a79d1b02962e651594131558eaa003733c
title: Sandbox Support for Enablement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/enablement_sandbox.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.enablement_sandbox.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: db7a39dac5f6848e222e481459559fe5e7a1c53f8c77d2bf6097d6be56c8f4d4
description: Enablement Lite, full Enablement, and Partner Enablement functionality is available in sandboxes with some limitations.
products:
  - Sales Cloud
  - Sales Enablement
release: "264"
---
# Sandbox Support for Enablement

Enablement Lite, full Enablement, and Partner Enablement functionality is available in sandboxes with some limitations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Einstein 1 Sales Edition</strong> Editions for an additional cost</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement Lite is available with Sales in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Partner Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions for an additional cost. A <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;language=en_US" target="_blank">supported PRM add-on license</a> is required.</td></tr></tbody></table>

## Migrating Enablement Data from a Sandbox to Production

Use a sandbox to test Enablement programs, measures, and other capabilities before you create records in production. When you’re ready, migrate Enablement programs and measures from a sandbox to production with Metadata API for change sets and Salesforce CLI. See [Deploy Enablement Programs and Measures from a Sandbox to Production](https://help.salesforce.com/s/articleView?id=sales.enablement_deploy.htm&release=264.0.0&type=5 "After you create and test Enablement programs and measures in a sandbox, migrate the data to production with Metadata API in change sets or Salesforce CLI.").

## Enablement Workspace in Digital Experiences

An Enablement workspace and a CMS channel are required for managing content in program exercises. The type of sandbox you’re using determines if any additional setup is needed to make your sandbox ready for Enablement programs.

In a Full sandbox, the Enablement workspace is available by default. To create a CMS channel, scroll to the Prepare Your Sandbox for Enablement section on the Enablement Settings page and click **Configure Channel**.

In a Developer, Developer Pro, or Partial Copy sandbox, the Enablement workspace and CMS channel aren’t available by default. To create a workspace and channel, click **Configure Workspace and Channel** on Enablement Settings page.

![configure workspace and channel on Enableemnt Settings](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/enablement/images/enablement_sandbox_setup.png)

This option is available only one time per sandbox.

## Guidance Center

For sales programs in Lightning Experience, Salesforce admins must enable Guidance Center in sandboxes before Enablement users can take programs. To do so, Salesforce admins must turn on **Adoption Assistance in Sandbox Orgs** in the In-App Guidance settings.

## In-App Guidance for Enablement Admins

In a sandbox, Enablement admins have limited access to the notifications and resources that they have in production.

- Enablement admins don’t receive an email or in-app notification after being assigned either of these permissions, depending on the type of program you’re creating.
    - Design and Deliver Enablement Lite Programs
    - Design and Deliver Enablement Programs
- Enablement admins can’t access the “Build, Launch, and Track Programs” guidance set, even when the Guidance Center is enabled for sandboxes.
- Enablement admins can’t access the walkthrough that appears the first time they visit Program Builder.

## Trailhead Availability

When creating Enablement Lite or full Enablement programs from sandboxes, Enablement admins can’t add Trailhead modules to Trailhead exercises.

Programs that are created in production and copied to sandboxes can include Trailhead exercises with links to modules. But Enablement users can’t view or take those programs from the Guidance Center in a sandbox. Instead, users see an error that the program isn’t available and are told to contact the person who assigned them the program.

Partner Enablement programs don’t support Trailhead exercises in production or sandboxes.

## Programs That Use Einstein Conversation Insights

To test sales programs that reference Einstein Conversation Insights (ECI) in a sandbox, some extra steps are required to turn on ECI first.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/images/icon_important.png)

Important ECI isn’t supported in Developer Edition, isn’t supported in Partner Enablement programs in Experience Cloud sites, and isn’t included with Enablement Lite. However, if you’re trying Enablement Lite and your company already uses ECI, you can still use ECI measures with Enablement Lite programs.

#### See Also

- [Set Up a Sandbox for Testing Enablement Measures Built on Einstein Conversation Insights](https://help.salesforce.com/s/articleView?id=sales.enablement_setup_eci_sandbox_setup.htm&release=264.0.0&type=5 "Some additional steps are required if your Enablement admins want to test full Enablement programs that use Einstein Conversation Insights (ECI) measures in a sandbox. Enablement testing is supported in full sandboxes only.")
- [Sandbox Types and Templates](https://help.salesforce.com/s/articleView?id=platform.create_test_instance.htm&language=en_US)
- [Sandbox Licenses and Storage Limits by Type](https://help.salesforce.com/s/articleView?id=platform.data_sandbox_environments.htm&language=en_US)