---
schema_version: "1"
id: e9670ca7817cbd488a9cd9d8fe3874d6ecc41884fe43760be46487db53f537d1
title: Manage Notifications for Enablement Programs, Outcomes, and Milestones
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/enablement_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.enablement_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6982475feaee273174cd462c3215e1036015775286e05b0b0cd5b7a9f8f6ab6b
description: Help your company’s Enablement rollout run smoothly by encouraging users to take and complete programs on time. Notify users when a program is assigned or when they self-enroll in a program, and send congratulations when programs are completed. Remind users when they haven’t started taking a program they enrolled in. Nudge users when a program, outcome, or milestone is due soon. Manage notifications separately for sales programs in Lightning Experience and partner programs in Experience Cloud sites.
products:
  - Sales Cloud
  - Sales Enablement
release: "264"
---
# Manage Notifications for Enablement Programs, Outcomes, and Milestones

Help your company’s Enablement rollout run smoothly by encouraging users to take and complete programs on time. Notify users when a program is assigned or when they self-enroll in a program, and send congratulations when programs are completed. Remind users when they haven’t started taking a program they enrolled in. Nudge users when a program, outcome, or milestone is due soon. Manage notifications separately for sales programs in Lightning Experience and partner programs in Experience Cloud sites.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Einstein 1 Sales Edition</strong> Editions for an additional cost</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement Lite is available with Sales in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Partner Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions for an additional cost. A <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;language=en_US" target="_blank">supported PRM add-on license</a> is required.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d9747e100">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d9747e100 ">To manage notifications for programs:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d9747e100 ">
              <p>View Setup and Configuration</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Modify All Data OR Customize
                Application</p>
            </td>
          </tr>
        </tbody>
      </table>

These notification types are available.

- Program Assigned
- Program Completed
- Program Not Started
- Program Due
- Outcome or Milestone Due

For each notification type, specify whether users receive an email notification, in-app notification, or no notification.

For a Program Not Started, Program Due, and Outcome or Milestone Due notification, you can also configure when the notification is sent, with these considerations for weekends.

- Notifications aren’t sent on weekends.
- The times you specify for sending the notifications don’t account for weekends.
- The number of remaining days shown in the email that a user receives represents the total number of real days until the item’s due date, including weekends.

1. From Setup, in the Quick Find box, enter Enablement, and then select the page for the types of programs you’re managing notifications for.
    - For Enablement Lite or full Enablement, select **Enablement Settings**.
    - For Partner Enablement, select **Partner Enablement Settings**.
2. Scroll to the Manage Notifications step.
3. Find the notification type you want to modify and select **Edit** from the dropdown menu.
4. Modify the notification settings.
    1. To show a notification in Lightning Experience, turn on **In-App Notification**.
        
        For partner programs in Experience Cloud sites, in-app notifications can also appear in sites. See [Considerations for Partner Enablement Programs](https://help.salesforce.com/s/articleView?id=sales.enablement_partner_considerations.htm&release=264.0.0&type=5 "In general, Partner Enablement programs in supported Experience Cloud sites behave similarly to sales programs in Lightning Experience. Some details for creating and launching Partner Enablement programs are different, and other considerations apply when you’re getting started with a supported Experience Cloud site.").
    2. To send a notification in email, turn on **Email Notification**.
        
        For partner programs in Experience Cloud sites, these email notifications don’t interfere with user-specific email preferences on your site.
    3. To change when a notification is sent, enter the percentage of days that must elapse between the program’s start date and the item’s due date.
        
        For example, if a program is 30 days long and you specify 20% for the Program Not Started notification, the notification is sent after day 6.
        
        Percentages that result in partial days round down, and percentages don’t account for weekends.
5. Save your changes.

When you modify a notification setting, the changes apply only to programs that are assigned to users or that users enroll in after you save.