---
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title: Driving Business Outcomes with Enablement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/enablement_drives_outcomes_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.enablement_drives_outcomes_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 98970ac0df940b5f09800f0b085f13455acdb9d116600b8d79fc1c6fe14211d4
description: Enablement teams can build and launch programs that drive the business outcomes most important to your company. Enablement analytics let teams prove the effectiveness of their enablement strategy and iterate on it over time with automated progress tracking.
products:
  - Sales Cloud
  - Sales Enablement
release: "264"
---
# Driving Business Outcomes with Enablement

Enablement teams can build and launch programs that drive the business outcomes most important to your company. Enablement analytics let teams prove the effectiveness of their enablement strategy and iterate on it over time with automated progress tracking.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Einstein 1 Sales Edition</strong> Editions for an additional cost</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement Lite is available with Sales in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Partner Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions for an additional cost. A <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;language=en_US" target="_blank">supported PRM add-on license</a> is required.</td></tr></tbody></table>

- **[How Enablement Drives Outcomes](https://help.salesforce.com/s/articleView?id=sales.enablement_overview.htm&release=264.0.0&type=5)**  
    Enablement teams identify the revenue outcomes or other business goals they want to achieve. With Enablement programs, they can set and track goals using Salesforce data and make programs available to users where they work. To get started, review how programs are structured, how users experience programs, and how your team can track progress.
- **[Outcomes, Milestones, and Measures](https://help.salesforce.com/s/articleView?id=sales.enablement_outcomes.htm&release=264.0.0&type=5)**  
    Before you start assembling a program in Salesforce, identify your program goals, including the outcome you want users to achieve and the incremental milestones they complete along the way. And, learn how to define the criteria for measuring and tracking progress against your goals.
- **[Plan Your Enablement Program Strategy](https://help.salesforce.com/s/articleView?id=sales.enablement_program_plan.htm&release=264.0.0&type=5)**  
    To help put all your outcomes, milestones, and related measures into programs, work with your Enablement team to gather your requirements and make an implementation plan. Because Salesforce is highly customizable, your Enablement team can track activity for Enablement measures in different ways. Collaborate with your colleagues in other disciplines for support in building effective programs that align job-related activity with your measure criteria.

#### See Also

- [Setting Up Enablement](https://help.salesforce.com/s/articleView?id=sales.enablement_setup_parent.htm&release=264.0.0&type=5 "Before you can start creating and completing Enablement programs, Salesforce admins must complete some setup steps. Review Enablement roles and assign appropriate permissions for building and completing programs. For sales programs in Lightning Experience, you can set up Einstein Conversation Insights (ECI) so that Enablement admins can add conversation-based outcomes and milestones.")
- [Designing Enablement Programs](https://help.salesforce.com/s/articleView?id=sales.enablement_build_parent.htm&release=264.0.0&type=5 "For all program types, you can design and assemble your own Enablement program from start to finish. Build Enablement milestones, add your exercise content, and organize your program in Program Builder. Review considerations and guidelines along the way.")
- [Tracking Enablement Program Progress](https://help.salesforce.com/s/articleView?id=sales.enablement_analytics.htm&release=264.0.0&type=5 "See how users are performing against an Enablement program’s outcomes, milestones, and exercises. Prebuilt dashboards and reports provide insights to help you analyze how well Enablement programs are changing behaviors and improving business outcomes.")
- [_Trailhead_: Sales Programs and Partner Tracks Basics](https://trailhead.salesforce.com/content/learn/modules/saleforce-enablement-basics)
- [_Salesforce Developers_: Sales Programs and Partner Tracks with Enablement Developer Guide](https://developer.salesforce.com/docs/sales/enablement/overview)
- [_Trailblazer Community Group_: Sales Programs Powered by Enablement](https://trailhead.salesforce.com/trailblazer-community/groups/0F94S000000kKUv)