---
schema_version: "1"
id: cc16d2100248117cf2f771cbe74895ddb029575c6c30b05518e1603c399ebe90
title: Create Rich Text for an Exercise from Digital Experiences
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/enablement_content_rich_text.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.enablement_content_rich_text.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b8b468277576d68cd9ca9eb084d8a58a8245a3c3a3e516f0f8e84a6f73fbe6a0
description: In the Digital Experiences app, you can add the rich text content that you want to use for a Lesson exercise in a program before you start working in Program Builder. You can also insert images in the rich text content body.
products:
  - Sales Cloud
  - Sales Enablement
release: "264"
---
# Create Rich Text for an Exercise from Digital Experiences

In the Digital Experiences app, you can add the rich text content that you want to use for a Lesson exercise in a program before you start working in Program Builder. You can also insert images in the rich text content body.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Einstein 1 Sales Edition</strong> Editions for an additional cost</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Enablement Lite is available with Sales in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Partner Enablement is available in <strong>Developer</strong> Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions for an additional cost. A <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;language=en_US" target="_blank">supported PRM add-on license</a> is required.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d11706e106">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d11706e106 ">To manage content for program exercises in the Enablement workspace:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d11706e106 ">Content Manager contributor role in the Enablement workspace in Digital
              Experiences</td>

          </tr>
        </tbody>
      </table>

First, make sure that you [have an appropriate contributor role assigned in the Enablement workspace in the Digital Experiences app](https://help.salesforce.com/s/articleView?id=sales.enablement_content_contributor.htm&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/images/icon_note.png)

Note Only the provisioned Enablement workspace supports content for exercises. Other workspaces that you create or already use in Digital Experiences aren’t compatible with Enablement programs.

1. In the Digital Experiences app, select the Enablement workspace.
2. Select **Add** | **Content**.
3. In the Create CMS content window, select **Rich Text**, and click **Create**.
4. Complete the required metadata fields.
    
     
    | Field | Value to Enter |
    | --- | --- |
    | Title | An internal title for the content. Search for this title when adding content to an exercise in Program Builder. |
    | Description | A short description for the content. This description is visible to Enablement admins when they add a Lesson exercise in Program Builder and search for the rich text record to use. This description is also visible to users when they take a program and open the lesson. |
5. Complete at least one section.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:25%">
              <col style="width:75%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d11706e190">Field</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d11706e192">Value to Enter</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d11706e190 ">Key Concept</td>
                <td data-label="Value to Enter" class="slds-cell-wrap" style="vertical-align:top;" headers="d11706e192 ">A brief summary (150 characters or fewer) of the major takeaways that you want users
                  to understand after they read the section. This information is visible to users when they
                  take a program and open the lesson.</td>
              </tr>
              <tr class="">
                <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d11706e190 ">Lesson Content</td>
                <td data-label="Value to Enter" class="slds-cell-wrap" style="vertical-align:top;" headers="d11706e192 ">
                  <p>The rich text content for the section, including formatting, images, and links.</p>
                  <ul>
                    <li>You can paste formatted content from another source, but some formatting doesn’t
                      persist. Carefully review pasted content and correct any errors.</li>
                    <li>You can insert images that are either already published in the Enablement workspace
                      or not yet published. If you insert an unpublished image, you’re prompted to also
                      publish the image when you publish the rich text. To learn more about publishing images
                      outside of the Rich Text content type, see <a href="https://help.salesforce.com/s/articleView?id=sales.enablement_content_image.htm&amp;release=264.0.0&amp;type=5" title="When you create rich text content for use with a Lesson exercise in a program, you can insert images that are already published in the Enablement workspace in the Digital Experiences app. You can add and publish the image separately, and manage its versions outside of the Rich Text content type that references it.">Add and Publish an Image for Rich Text Content from Digital Experiences</a>.</li>
                    <li>For images, you can add a BMP, GIF, PNG, JPG, or JPEG file up to 25 MB.</li>
                    <li>For sales programs in Lightning Experience, the Guidance Center panel provides a
                      content area that’s 350 px wide by default and 626 px wide when expanded. We recommend
                      that you choose image files that look good at these sizes.</li>
                    <li>For Partner Enablement programs in supported Experience Cloud sites, work with your
                      site developer to determine appropriate image sizes for the page and column sizes
                      they’re creating.</li>
                    <li>You can’t embed a video in body text. To include a video in a program, use the
                      standalone Video exercise type in Program Builder and <a href="https://help.salesforce.com/s/articleView?id=sales.enablement_content_link_video.htm&amp;release=264.0.0&amp;type=5" title="In the Digital Experiences app, you can add the links or videos that you want to include in a program before you start working in Program Builder.">create a corresponding video record in the Enablement workspace in
                        Digital Experiences</a>.</li>
                  </ul>
                </td>
              </tr>
            </tbody>
          </table>
    
    These fields update as you enter content in the section.
    
    ![The rich text content type editor in the Enablement workspace, showing the Word Count and Estimated Reading Time fields](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/enablement/images/cms_word_count_reading_time.png)
    
    - Word Count (1) shows the number of words you entered.
    - Estimated Reading Time (2) shows the estimated time for a user to read the section, based on an average reading speed of 200 words per minute. The editor shows a warning when a section exceeds 1,000 words and an estimated 5-minute reading time. This warning helps content creators add text that follows research-backed guidelines for how users best consume and understand content.
6. Optionally, create more sections.
    
    The Total Estimated Reading Time field shows an aggregated count of the estimated time for a user to read all sections together.
    
    ![The rich text content type editor in the Enablement workspace, showing the Total Estimated Reading Time field](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/enablement/images/cms_total_reading_time.png)
    
    The editor shows a warning when the total for all sections exceeds 3,000 words and an estimated 15-minute reading time. This warning helps content creators add text that follows research-backed guidelines for how users best consume and understand content.
7. Optionally, rearrange your sections.
8. Save your work.
9. If you’re confident that you want to include the content in a program, click **Publish**.
    
    ![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/images/icon_tip.png)
    
    Tip To optimize storage of Digital Experiences content, only publish content that you plan to use in an Enablement program. Leave all other content in Draft status. To learn more, see [Guidelines for Digital Experiences Content in Enablement Programs](https://help.salesforce.com/s/articleView?id=sales.enablement_content_guidelines.htm&language=en_US).
10. If you inserted any unpublished images in your sections, you’re prompted to review the list of unpublished images and publish them alongside your rich text. Make sure that any unpublished images are selected, and click **Publish** again.
    
    ![A prompt to publish any unpublished images when you try to publish rich text](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/enablement/images/cms_images_publish.png)
11. To return to the Enablement workspace, click the back arrow ![Content header back arrow icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-enablement-264-0-0-production-enus/4a7278f8-cbf0-413e-95e6-6a1aa646877b/enablement/images/enablement_content_back.png) in the header menu.

#### See Also

- [Guidelines for Digital Experiences Content in Enablement Programs](https://help.salesforce.com/s/articleView?id=sales.enablement_content_guidelines.htm&release=264.0.0&type=5 "The Enablement workspace in the Digital Experiences app provides specific functionality for managing content used in Enablement program exercises. If your org already has Digital Experiences enabled, only the provisioned Enablement workspace supports content for Enablement programs.")
- [Add and Publish an Image for Rich Text Content from Digital Experiences](https://help.salesforce.com/s/articleView?id=sales.enablement_content_image.htm&release=264.0.0&type=5 "When you create rich text content for use with a Lesson exercise in a program, you can insert images that are already published in the Enablement workspace in the Digital Experiences app. You can add and publish the image separately, and manage its versions outside of the Rich Text content type that references it.")
- [Unpublish Content from CMS Channels](https://help.salesforce.com/s/articleView?id=xcloud.community_managed_content_unpublishing_content.htm&language=en_US)