---
schema_version: "1"
id: 2aba9b83e64490f0962e57cb2c79404352b468051e998601dda4a9f6539de234
title: Improve Deliverability of Emails Sent from Salesforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/emailadmin_send_from_salesforce_improve_deliverability.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.emailadmin_send_from_salesforce_improve_deliverability.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ae7942e1e53cc0596ec96530c303033452b426f16b9ac163fd08a8630ff8c386
description: Email deliverability is the likelihood of a company’s or individual’s email reaching its intended recipient. To improve the deliverability of email you send through Salesforce, we offer several settings and compliance options.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Improve Deliverability of Emails Sent from Salesforce

Email deliverability is the likelihood of a company’s or individual’s email reaching its intended recipient. To improve the deliverability of email you send through Salesforce, we offer several settings and compliance options.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All</strong> editions</td></tr></tbody></table>

- **[Test the Deliverability of Emails Sent Through Salesforce](https://help.salesforce.com/s/articleView?id=sales.security_test_email_delivery.htm&release=264.0.0&type=5)**  
    When a user sends an email through Salesforce, the email is routed through one of a number of possible Salesforce IP addresses. If the email’s recipient blocks any of these IP addresses, the email might not be received. It’s hard to test whether your customers are receiving emails from all possible Salesforce IP addresses. However, using the Test Deliverability feature, you can easily send an email to yourself from each of the potential Salesforce IP addresses. If you receive all emails, then you aren’t blocking any of the Salesforce IP addresses.
- **[Configure Deliverability Settings for Emails Sent from Salesforce](https://help.salesforce.com/s/articleView?id=sales.emailadmin_send_through_salesforce_configure_deliverability.htm&release=264.0.0&type=5)**  
    Use the available deliverability options to configure your Salesforce org so that your users’ emails from Salesforce get where they’re going fast.
- **[Guidelines for Configuring Deliverability Settings for Emails Sent from Salesforce](https://help.salesforce.com/s/articleView?id=sales.emailadmin_deliverability.htm&release=264.0.0&type=5)**  
    Two things affect email deliverability: past bounced emails to the same email domain, and email that doesn’t comply with a recipient's email security framework. Check out some guidelines to help you handle these roadblocks so your users’ emails get where they’re going fast.
- **[Enabling Compliance BCC Emails](https://help.salesforce.com/s/articleView?id=sales.admin_compliancebcc.htm&release=264.0.0&type=5)**  
    If your organization evaluates all outbound email messages for compliance, you can enable compliance BCC emails.