---
schema_version: "1"
id: 5fa8b2dfe72cb59aff4f7f85264cd3e6045407c129117e936d628cbc72d69d94
title: Create and Edit Email Templates in Email Template Builder
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_template_builder_create.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_template_builder_create.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3df7151bc83fb682b654b1bc103a90a754b84aa7ca4f5e6e7b3247bbb227ef4f
description: Use email templates to save time and standardize email sent by you or others in your organization.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Create and Edit Email Templates in Email Template Builder

Use email templates to save time and standardize email sent by you or others in your organization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience for email templates created in Email Template Builder and Email Content Builder</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Unlimited</strong>, <strong>Performance</strong>, and <strong>Developer</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Account Engagement Lightning App for all Account Engagement editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d84290e81">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d84290e81 ">To create and edit Email Template Builder templates:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d84290e81 ">Access Drag-and-Drop Content Builder</td>

          </tr>
        </tbody>
      </table>

Before you get started building a template in the Email Template Builder, review [Guidelines for Using Email Template Builder](https://help.salesforce.com/s/articleView?id=sales.email_template_builder_guidelines.htm&release=264.0.0&type=5 "Review these guidelines for using Email Template Builder.").

1. Go to the Email Templates home.
2. Click **New Email Template**. Fill out the New Email Template window, and then click **Save**.
3. The next screen shows the email template details page for your new template. Click **Edit in Builder**.
4. Add a subject. To include merge fields in the subject, type them in manually.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)
    
    Note You can’t edit the subject in Email Template Builder.
5. The Email Template Builder appears.
    
    ![Email Template Builder](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/sales_users_email/3_Email_Template_Builder.png)
6. Add components to the template, and customize them in the properties panel. Click **Save**, and then click the **Back** icon to return to the Email Template home page.
    
    Now you can use the new template in an email or list email in Lightning Experience or in Account Engagement emails.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)
    
    Note To see how your template looks, send it to yourself as a test.

#### See Also

- [Email Template Builder](https://help.salesforce.com/s/articleView?id=sales.email_template_builder_parent.htm&release=264.0.0&type=5 "The email template builder is a visual tool for creating rich, engaging email templates.")
- [Considerations for Using Email Template Builder](https://help.salesforce.com/s/articleView?id=sales.email_template_builder_considerations.htm&release=264.0.0&type=5 "Before setting up Email Template Builder, review this information.")
- [Guidelines for Using Email Template Builder](https://help.salesforce.com/s/articleView?id=sales.email_template_builder_guidelines.htm&release=264.0.0&type=5 "Review these guidelines for using Email Template Builder.")
- [Enhanced Email for Account Engagement](https://help.salesforce.com/s/articleView?id=mktg.email_content_builder_parent.htm&type=5&language=en_US)