---
schema_version: "1"
id: f9ffe9297f5158c5c504cf4e4529421b6028fb7c4ada2cbe4fffd9d0800b7ff5
title: Relate Emails to Your Salesforce Records Using Email to Salesforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_my_email_2_sfdc_using.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_my_email_2_sfdc_using.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1742b872ee13709afffd0dc5e68197fcce94ccf6911021f2e02ed84782e2b150
description: Email to Salesforce lets you track your sales-related emails in Salesforce. Relate emails that you send with external email applications to leads, contacts, opportunities, and other specific Salesforce records.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Relate Emails to Your Salesforce Records Using Email to Salesforce

Email to Salesforce lets you track your sales-related emails in Salesforce. Relate emails that you send with external email applications to leads, contacts, opportunities, and other specific Salesforce records.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All</strong> Editions</td></tr></tbody></table>

## Relate Emails to Leads, Contacts, or Opportunities

Relate emails sent from external email applications to leads, contacts, or opportunities.

1. Compose an email from an email account that you listed in My Acceptable Email Addresses on the My Email to Salesforce setup page.
2. Enter your Email to Salesforce address in the BCC field.
3. Enter the email recipients in the To and CC fields.
4. Send the email.

## Relate Emails to Leads, Contacts, or Opportunities

Relate externally sent emails to specific Salesforce records.

1. Compose an email from an email account that you listed in My Acceptable Email Addresses on the My Email to Salesforce setup page.
2. Locate the record ID of the record to associate the email with. The record ID is the 15-digit, case-sensitive, alphanumeric code at the end of the URL for the record.
3. In the subject line or body of the email, type ref: followed by the record ID. For example: (ref: 701D0000000HQZy).
4. Enter your Email to Salesforce address in the To, CC, or BCC field.
5. Send the email.

#### See Also

- [Considerations for Using Email to Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_my_email_2_sfdc_considerations.htm&release=264.0.0&type=5 "Before you use Email to Salesforce, consider a few key points.")
- [Guidelines for Using Email to Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_my_email_2_sfdc_guidelines.htm&release=264.0.0&type=5 "If you’re using Email to Salesforce, review a few key points for additional information.")
- [Set Up Email to Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_my_email_2_sfdc_setup.htm&release=264.0.0&type=5 "To be able to use Email to Salesforce, start by configuring it.")