---
schema_version: "1"
id: 6890483dee8d3e2cc11f992ca7eaaac17369912bb23477d4885d045005aa57fa
title: Send Mass Email in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_mass.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_mass.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 717d8a17bf5f2c589b7a4ca77f084dafc917836b81c493e0141b2f86c9ea10ba
description: Send an email to a group of contacts, leads, person accounts, or coworkers.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Send Mass Email in Salesforce Classic

Send an email to a group of contacts, leads, person accounts, or coworkers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d100051e73">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">To send mass emails to contacts, person accounts, or leads:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">Mass Email</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">To send mass emails to coworkers:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">
              <p>Mass Email</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Manage Users</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">To send mass emails and log them in the Activity History related list:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">
              <p>Mass Email</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Edit Tasks</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">To send mass emails through a campaign</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d100051e73 ">
              <p>Mass Email </p>
              <p>AND</p>
              <p style="margin-bottom:0;"><strong class="uicontrol">Marketing User</strong> selected in User
                Details</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note You can’t use an organization-wide address to send a mass email.

Watch a Demo: [![Watch Video Demo](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/play_btn.png) Sending Mass Email (Salesforce Classic)](https://salesforce.vidyard.com/watch/f9yyHqyoZ8Tw_EaJxoPqsw)

1. Depending on who the recipients of your mass email are, do one of the following.
    - For contacts or person accounts, on the Contacts or Cases tab, in the Tools section at the bottom of the page, click **Mass Email Contacts**. If you use person accounts, the link also appears on the Accounts tab.
    - For leads, on the Leads tab, in the Tools section at the bottom of the page, click **Mass Email Leads**.
    - For coworkers (other Salesforce users), if you have the Manage Users permission, from Setup, enter Mass Email Users in the Quick Find box, and then select **Mass Email Users**.
    - For mass emails for a campaign, see
    - [Send Mass Email to Contacts or Leads Associated to a Salesforce Campaign](https://help.salesforce.com/s/articleView?id=000382759&type=1&language=en_US). If you have Marketing Cloud, see the Marketing Cloud online Help for mass email options.
2. Select a list view of recipients, and then click **Go!**.
3. All recipients in the list view are selected by default. To remove recipients, deselect them.
4. Click **Next**.
5. Choose an email template.
6. To view the templates, click the **Preview** links.
7. Click **Next**.
8. On the confirmation page, select the processing options to use. The mass email name that you specify appears in the queue and status messages that you receive from Salesforce, not in the email that you’re sending.
9. In Delivery Options, send the email, or select a date and time zone for sending the email in the future.
10. Click **Send**, and then click **Finished**.

#### See Also

- [Considerations for Sending Mass Email in Salesforce Classic](https://help.salesforce.com/s/articleView?id=sales.email_mass_considerations.htm&release=264.0.0&type=5 "Before you send a mass email—an email to a list of contacts, leads, or person accounts—consider a few key points.")
- [Guidelines for Sending Mass Email in Salesforce Classic](https://help.salesforce.com/s/articleView?id=sales.email_mass_notes.htm&release=264.0.0&type=5 "If you’re sending mass email—an email to a list of contacts, leads, or person accounts—refer to these guidelines for additional information.")
- [View the Status of Your Mass Email in Salesforce Classic](https://help.salesforce.com/s/articleView?id=sales.email_mass_status.htm&release=264.0.0&type=5 "Stay in-the-know with an auto-generated status email for each mass email that you send.")
- [Email Templates in Salesforce Classic](https://help.salesforce.com/s/articleView?id=sales.admin_emailtemplates.htm&release=264.0.0&type=5 "Use email templates to increase productivity and ensure consistent messaging. Email templates with merge fields let you quickly send emails that include field data from Salesforce records.")
- [_Knowledge Article_: Send Mass Email to Contacts or Leads Associated to a Salesforce Campaign](https://help.salesforce.com/s/articleView?id=000382759&type=1&language=en_US)