---
schema_version: "1"
id: c7b3db473031e13ac0b1625a1c5b0695520ac446981bc4e38881da79f8cf47fd
title: Compare Einstein Activity Capture and Lightning Sync
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_integration_admin_eac_vs_lightning_sync.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_integration_admin_eac_vs_lightning_sync.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 19d4eaa2db74efede40c99313b0bfea1f747362beda5d290602a9b4dab2ff56c
description: Both Einstein Activity Capture and Lightning Sync help sales reps stay productive by syncing your Microsoft® or Google email, events, and contacts with Salesforce. Compare features, access, and support to understand what you get when you move to Einstein Activity Capture.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Compare Einstein Activity Capture and Lightning Sync

Both Einstein Activity Capture and Lightning Sync help sales reps stay productive by syncing your Microsoft® or Google email, events, and contacts with Salesforce. Compare features, access, and support to understand what you get when you move to Einstein Activity Capture.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important

Starting in Winter ‘21, [Lightning Sync isn’t available](https://help.salesforce.com/apex/HTViewSolution?urlname=Lightning-Sync-End-of-Sale&language=en_US) to new Salesforce customers. Use Einstein Activity Capture to sync events, contacts, and emails between your connected account and Salesforce.

If you have Lightning Sync, use the [migration tool](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_parent.htm&type=5&language=en_US) to move to [Einstein Activity Capture](https://help.salesforce.com/articleView?id=einstein_sales_aac.htm&language=en_US) before Lightning Sync retires in 2027. Before you migrate, review [Compare Einstein Activity Capture and Lightning Sync](https://help.salesforce.com/s/articleView?id=sales.email_integration_admin_eac_vs_lightning_sync.htm&language=en_US) to understand what to expect when you migrate.

If your org is exempt from migration because of a licensing issue or if your org doesn’t support Einstein Activity Capture, you won’t see the migration tool in Lightning Sync.

## Microsoft Integrations with Salesforce

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d160771e165">Feature or Requirement</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d160771e168">Einstein Activity Capture</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d160771e171">Lightning Sync</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Supported servers</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <ul>
                <li>Microsoft Exchange Online with Office 365®</li>

                <li>Microsoft Exchange Server 2019, 2016, or 2013</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <ul>
                <li>Microsoft Exchange Online with Office 365®</li>

                <li>Microsoft Exchange Server 2019, 2016, or 2013</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Connection credentials</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <p>Exchange 2019, 2016, and 2013: You can use a user-level connection or provide
                credentials to a service account in Salesforce.</p>
              <p>Exchange Online with Office 365:
                You can select a user-level connection, an org-level connection, or a service
                account.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_connection_parent.htm&amp;release=264.0.0&amp;type=5" title="Before Einstein Activity Capture can access users’ email and calendar data, connect Salesforce to your email account. The choices of how to connect and authenticate users depend on which email and calendar application you use.">Connect Email and Calendar Accounts to Einstein Activity Capture</a>.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <p>Exchange 2019, 2016, and 2013: Your Microsoft admin can provide credentials to a
                service account in Salesforce that gives Salesforce impersonation access
                user-by-user.</p>
              <p>Exchange Online with Office 365: You can grant an org-level connection by
                giving Salesforce access to your Exchange tenant using OAuth 2.0. A Salesforce admin or a
                Microsoft admin can provide tenant credentials to a Microsoft site that admins are directed
                to from Salesforce.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_exch_choose_connect_method.htm&amp;release=264.0.0&amp;type=5" title="Salesforce admins and IT pros can choose whether to connect Microsoft Exchange to Salesforce using an Exchange service account, or OAuth 2.0, and then set up that connection. Connecting using OAuth 2.0 requires a Microsoft Office 365® account.">Choose and Configure a Method for Connecting to Microsoft® Exchange</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Who completes the setup</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">Salesforce admins follow prompts to create a configuration and define settings.
              If using OAuth, Salesforce admins partner with their Microsoft admins. For a
              user-level connection method or if you have Salesforce Inbox, users connect their
              own accounts after a Salesforce admin completes the initial setup process. See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_setup_parent.htm&amp;release=264.0.0&amp;type=5" title="Get your sales reps up and running with Einstein Activity Capture. Give users access to Einstein Activity Capture. Connect your company’s email and calendar application to Salesforce, and create a configuration that controls how data moves between applications. Define settings such as which data to exclude and how activities are shared. When you’re done configuring Einstein Activity Capture, your users have some setup to do, too.">Set Up Einstein Activity Capture for Your Team</a>.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <p>Exchange 2019, 2016, and 2013: Microsoft admins are required to complete an advanced
                setup from your server environment. Next, Salesforce admins can enable features and roll out
                Lightning Sync to users from Salesforce Setup.</p>
              <p>Exchange Online with Office 365: Salesforce
                admins can complete setup from Salesforce with some minor guidance from Microsoft
                admins.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=sales.exchange_sync_admin_implement_ex_sync.htm&amp;release=264.0.0&amp;type=5" title="Salesforce admins can set up Lightning Sync so reps can sync contacts and events between Microsoft® Exchange and Salesforce. Salesforce admins and IT pros complete several steps, both on your Exchange server and in Salesforce.">See the Big Picture for Setting Up Lightning Sync for Microsoft® Exchange</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Supported Salesforce user interfaces</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <ul>
                <li>Lightning Experience</li>

                <li>Mobile supported for sync functionality only</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <ul>
                <li>Lightning Experience</li>

                <li>Salesforce Classic*</li>

                <li>All versions of the Salesforce mobile app</li>

              </ul>
              <p style="margin-bottom:0;">*<a href="https://help.salesforce.com/s/articleView?id=sales.productivity_sync_exchange_admin_overview.htm&amp;release=264.0.0&amp;type=5" title="Keep your contacts and events in sync between your Microsoft® Exchange server and Salesforce without installing and maintaining software manually.">Some features not available
                  in Salesforce Classic</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Supported licenses</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <p>Einstein Activity Capture Standard is available to users on the
                Standard Salesforce license with Sales purchase. Users with an add-on license get additional Einstein Activity Capture features. </p>
              <ul>
                <li>Sales Cloud Einstein</li>

                <li>Inbox</li>

                <li>Sales Engagement</li>

                <li>Revenue Intelligence</li>

              </ul>
              <p style="margin-bottom:0;">Users with Performance and Unlimited editions can access Einstein Activity
                Capture features without an add-on license.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <p>With the purchase of Sales, Service, or Lightning Platform, Lightning Sync
                supports users working from these Standard licenses only. </p>
              <p>*Does not include Lightning Platform Starter or Lightning Platform
                Plus</p>
              <p style="margin-bottom:0;">**Contact sync isn’t supported for Lightning Sync customers
                working from the user license Lightning Platform - One App. Lightning Platform - One App
                doesn’t include the Contacts object.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Supported editions</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <ul>
                <li>Essentials</li>

                <li>Starter Suite</li>

                <li>Professional</li>

                <li>Enterprise</li>

                <li>Performance</li>

                <li>Unlimited</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <ul>
                <li>Professional</li>

                <li>Enterprise</li>

                <li>Performance</li>

                <li>Unlimited</li>

                <li>Developer</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Sync</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <p>Syncs emails, contacts, and events, including:</p>
              <ul>
                <li>Event series (Lightning Experience and Salesforce app only)</li>

                <li>Private events</li>

                <li>Deleted events</li>

              </ul>
              <p style="margin-bottom:0;">Doesn’t automatically remove contacts that are deleted from the other
                calendar application.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <p>Syncs contacts and events, including:</p>
              <ul>
                <li>Event series (Lightning Experience and Salesforce app only)</li>
                <li>Private events</li>
                <li>Deleted events</li>
              </ul>
              <p style="margin-bottom:0;">Doesn’t automatically remove contacts that are deleted from the other calendar
                application.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Event sync directions</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <ul>
                <li>Microsoft to Salesforce</li>

                <li>Salesforce to Microsoft</li>

                <li>Both Ways</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <ul>
                <li>Exchange to Salesforce</li>

                <li>Salesforce to Exchange</li>

                <li>Both Ways</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Configuration assignments</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <p>Salesforce admins create one or more Einstein Activity Capture configurations
                and assign individual users or profiles to one configuration, managing settings for
                everyone from the same place. </p>
              <p style="margin-bottom:0;">Developers can assign large groups of users to a
                configuration using the API.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">Salesforce admins can assign users to sync configurations by individual user and by
              user profile.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Capture</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">
              <p>Any emails and events that sales reps send and receive from Microsoft applications are
                automatically associated with related account, contact, contract, lead, opportunity, and
                quote records in Salesforce.</p>
              <p style="margin-bottom:0;">Admins can select a setting that relates synced events to
                Salesforce records so that those events are available for reporting and other Salesforce
                platform capabilities. <a href="https://help.salesforce.com/articleView?id=sales.aac_event_sync_auto_relate.htm&amp;type=5&amp;language=en_US" target="_blank">Learn More</a></p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">
              <p>No capture functionality is available.</p>
              <p style="margin-bottom:0;">Admins can select a setting that relates
                synced events to Salesforce records so that those events are available for reporting and
                other Salesforce platform capabilities. <a href="https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_event_auto_relate.htm&amp;release=264.0.0&amp;type=5" title="Lightning Sync can automatically relate Microsoft or Google events to relevant contacts or leads in Salesforce. Learn how that feature works, and how it interacts with other Salesforce options.">Learn More</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Reporting</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">Use standard Salesforce reports.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">Standard Salesforce reporting is available.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Storage</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">Synced data is stored in Salesforce. Captured data is stored using a public
              cloud provider. See Einstein Activity Capture <a href="https://help.salesforce.com/s/articleView?id=sales.aac_data_retention.htm&amp;release=264.0.0&amp;type=5" title="Find out what data Einstein Activity Capture stores, how much is stored, and how long it’s retained.">Data Retention and Deletion</a>.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">Synced data is stored in Salesforce. See <a href="https://help.salesforce.com/articleView?id=lightning_sync_admin_security_design_data.htm&amp;language=en_US" target="_blank">Lightning Sync Design and
                Security</a>.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Einstein Email Insights</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">Surface contextual insights on users’ emails to help prioritize urgent items.
              With an add-on license, you can create custom email insights for users. See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_standard_differences.htm&amp;release=264.0.0&amp;type=5" title="Einstein Activity Capture Standard is available for users who don’t have Performance or Unlimited editions or a Sales Cloud Einstein, Inbox, Sales Engagement, or Revenue Intelligence license. Einstein Activity Capture has a few differences depending on which version you use.">Differences Between Einstein Activity Capture Editions</a></td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">Not available.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e165 ">Recommended connections on contacts and leads</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e168 ">With an add-on license, build relationships with customers using the
              recommended connections feature. See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_standard_differences.htm&amp;release=264.0.0&amp;type=5" title="Einstein Activity Capture Standard is available for users who don’t have Performance or Unlimited editions or a Sales Cloud Einstein, Inbox, Sales Engagement, or Revenue Intelligence license. Einstein Activity Capture has a few differences depending on which version you use.">Differences Between Einstein Activity Capture Editions</a></td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e171 ">Not available.</td>

          </tr>
        </tbody>
      </table>

## Google Integrations with Salesforce

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d160771e606">Feature or Requirement</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d160771e609">Einstein Activity Capture</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d160771e612">Lightning Sync</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Supported servers</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">Basic, Business, and Enterprise editions of Google Workspace.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Basic, Business, and Enterprise editions of Google Workspace.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Connection credentials</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <p>You can choose a user-level connection or a service account.</p>
              <p style="margin-bottom:0;">See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_connection_google_parent.htm&amp;release=264.0.0&amp;type=5" title="Before Einstein Activity Capture can access users’ email and calendar data, connect Salesforce to Google.">Connection Methods for Google</a>.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Google admins create a private key to your company’s G Suite account and upload it to
              Salesforce. No user-level credentials required. </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Who completes the setup</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">Salesforce admins follow prompts to create a configuration. Then users complete
              a few steps to connect their accounts. See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_setup_parent.htm&amp;release=264.0.0&amp;type=5" title="Get your sales reps up and running with Einstein Activity Capture. Give users access to Einstein Activity Capture. Connect your company’s email and calendar application to Salesforce, and create a configuration that controls how data moves between applications. Define settings such as which data to exclude and how activities are shared. When you’re done configuring Einstein Activity Capture, your users have some setup to do, too.">Set Up Einstein Activity Capture for Your Team</a>.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <p>Google admins are required to complete an advanced setup from their Google API
                Console.</p>
              <p style="margin-bottom:0;">Next, Salesforce admins can enable features and roll out Lightning Sync to users
                from Salesforce Setup. See <a href="https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_google_implement.htm&amp;release=264.0.0&amp;type=5" title="Salesforce admins can set up Lightning Sync so reps can sync contacts and events between your company’s G Suite account and Salesforce. Salesforce admins and IT pros complete several steps, both from your company’s G Suite account and from Salesforce.">See the Big Picture for Setting Up Lightning Sync for Google</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Supported Salesforce user interfaces</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <ul>
                <li>Lightning Experience</li>

                <li>Mobile supported for sync functionality only</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <ul>
                <li>Lightning Experience</li>

                <li>Salesforce Classic</li>

                <li>Salesforce mobile app</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Supported licenses</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <p>Einstein Activity Capture Standard is available to users on the
                Standard Salesforce license with Sales purchase. Users with an add-on license get additional Einstein Activity Capture features. </p>
              <ul>
                <li>Sales Cloud Einstein</li>

                <li>Inbox</li>

                <li>Sales Engagement</li>

                <li>Revenue Intelligence</li>

              </ul>
              <p style="margin-bottom:0;">Users with Performance and Unlimited editions can access Einstein Activity
                Capture features without an add-on license.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <p>With the purchase of Sales, Service, or Lightning Platform, Lightning Sync
                supports users working from these Standard licenses only. </p>
              <ul>
                <li>Salesforce</li>

                <li>Lightning Platform Salesforce Platform*</li>

                <li>Lightning Platform - One App**</li>

                <li>Lightning Platform App Subscription</li>

              </ul>
              <p>*Does not include Lightning Platform Starter or Lightning Platform
                Plus</p>
              <p style="margin-bottom:0;">**Contact sync isn’t supported for Lightning Sync customers
                working from the user license Lightning Platform - One App. Lightning Platform - One App
                doesn’t include the Contacts object.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Supported editions</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <ul>
                <li>Essentials</li>

                <li>Starter Suite</li>

                <li>Professional</li>

                <li>Enterprise</li>

                <li>Performance</li>

                <li>Unlimited</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <ul>
                <li>Professional</li>

                <li>Enterprise</li>

                <li>Performance</li>

                <li>Unlimited</li>

                <li>Developer</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Sync</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <p>Syncs emails, contacts, and events, including:</p>
              <ul>
                <li>Private events</li>

                <li>Deleted events</li>

              </ul>
              <p style="margin-bottom:0;">Doesn’t automatically remove contacts that are deleted from the other
                calendar application.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <p>Syncs contacts and events, including:</p>
              <ul>
                <li>Private events</li>
                <li>Deleted events</li>
              </ul>
              <p style="margin-bottom:0;">Doesn’t automatically remove contacts that are deleted from the other calendar
                application.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Event sync directions</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <ul>
                <li>Google to Salesforce</li>

                <li>Salesforce to Google</li>

                <li>Both Ways</li>

              </ul>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <ul>
                <li>Google to Salesforce</li>

                <li>Salesforce to Google</li>

                <li>Both Ways</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Configuration assignments</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <p>Salesforce admins create one or more Einstein Activity Capture configuration
                and assign individual users or profiles to one configuration, managing settings for
                everyone from the same place.</p>
              <p style="margin-bottom:0;">Developers can assign large groups of users to a
                configuration using the API.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Salesforce admins can assign users to sync configurations by individual user and by
              user profile.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Capture</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">
              <p>Any emails and events that sales reps send and receive from Google applications are
                automatically associated with related account, contact, contract, lead, opportunity, and
                quote records in Salesforce.</p>
              <p style="margin-bottom:0;">Admins can select a setting that relates synced events to
                Salesforce records so that those events are available in reporting and other Salesforce
                platform capabilities.</p>
            </td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">
              <p>No capture functionality is available.</p>
              <p style="margin-bottom:0;">Admins can select a setting that relates
                synced events to Salesforce records so that those events are available in reporting and
                other Salesforce platform capabilities. <a href="https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_event_auto_relate.htm&amp;release=264.0.0&amp;type=5" title="Lightning Sync can automatically relate Microsoft or Google events to relevant contacts or leads in Salesforce. Learn how that feature works, and how it interacts with other Salesforce options.">Learn More</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Reporting</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">Use standard Salesforce reports.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Standard Salesforce reporting is available.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Storage</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">Synced data is stored in Salesforce. Captured data is stored using a public cloud
              provider. See <a href="https://help.salesforce.com/s/articleView?id=sales.activity_capture_security_overview.htm&amp;release=264.0.0&amp;type=5" title="To protect your data and remain compliant, review the security features of Einstein Activity Capture. Security features include access and authentication, network access configuration, Exchange Web Services and Microsoft Graph API usage, data flow, storage, encryption, privacy, and retention policies.">Einstein Activity Capture Security</a>.</td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Synced data is stored in Salesforce. See <a href="https://help.salesforce.com/articleView?id=lightning_sync_admin_security_design_data.htm&amp;language=en_US" target="_blank">Lightning Sync Design and
                Security</a>.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Einstein Email Insights</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">Surface contextual insights on users’ emails to help prioritize urgent items.
              With an add-on license, you can create custom email insights for users. See <a href="https://help.salesforce.com/s/articleView?id=sales.aac_standard_differences.htm&amp;release=264.0.0&amp;type=5" title="Einstein Activity Capture Standard is available for users who don’t have Performance or Unlimited editions or a Sales Cloud Einstein, Inbox, Sales Engagement, or Revenue Intelligence license. Einstein Activity Capture has a few differences depending on which version you use.">Differences Between Einstein Activity Capture Editions</a></td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Not available.</td>

          </tr>
          <tr class="">
            <td data-label="Feature or Requirement" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e606 ">Recommended connections on contacts and leads</td>

            <td data-label="Einstein Activity Capture" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e609 ">With an add-on license, users build relationships with customers using the
              recommended connections feature. See Einstein Activity Capture <a href="https://help.salesforce.com/s/articleView?id=sales.aac_data_retention.htm&amp;release=264.0.0&amp;type=5" title="Find out what data Einstein Activity Capture stores, how much is stored, and how long it’s retained.">Data Retention and Deletion</a></td>

            <td data-label="Lightning Sync" class="slds-cell-wrap" style="vertical-align:top;" headers="d160771e612 ">Not available.</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Benefits of Migrating to Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_move_why.htm&release=264.0.0&type=5 "Einstein Activity Capture is the long-term solution for syncing data between your Microsoft or Google account and Salesforce. In addition to contact and event syncing, Einstein Activity Capture offers email sync, more control over your data, and access to AI and agent powered features. Migrate now before Lightning Sync retires in 2027.")
- [Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.einstein_sales_aac.htm&release=264.0.0&type=5 "Eliminate manual data entry and transform a list of engagements into action. Einstein Activity Capture syncs your Microsoft or Google account with Salesforce, linking email and calendar activities to the relevant contacts, leads, and opportunities. Einstein Activity Capture gives your team and AI agents the critical context needed to make their next move.")
- [Einstein Activity Capture Security](https://help.salesforce.com/s/articleView?id=sales.activity_capture_security_overview.htm&release=264.0.0&type=5 "To protect your data and remain compliant, review the security features of Einstein Activity Capture. Security features include access and authentication, network access configuration, Exchange Web Services and Microsoft Graph API usage, data flow, storage, encryption, privacy, and retention policies.")
- [Lightning Sync](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_overview.htm&release=264.0.0&type=5 "Starting in Winter ’21, Lightning Sync isn’t available to new Salesforce orgs. Current users must migrate to Einstein Activity Capture before Lightning Sync retires in 2027. Also, if you use Lightning Sync with Microsoft Office 365 and Exchange Web Service (EWS), upgrade your authentication method to Microsoft Graph now to avoid service disruption. Microsoft announced that EWS is scheduled to retire in October 2026.")
- [Lightning Sync Security](https://help.salesforce.com/s/articleView?id=sales.lightning_sync_admin_security_parent.htm&release=264.0.0&type=5 "Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.")