---
schema_version: "1"
id: bf125f8f6d0918954d914e48471d0646dfbf06dee2de41e10382bf86150c3b73
title: View and Work with Salesforce Data in Outlook and Gmail
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_int_user_view_work_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_int_user_view_work_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 16d44f330d3dac5249e3949250d76f3c8676ca075e496b814f612e9d48b031a0
description: With the integration, you can access Salesforce data from an email and create Salesforce records without leaving your email application. Staying in the email application saves you time and helps ensure that Salesforce is up to date with the latest communications.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# View and Work with Salesforce Data in Outlook and Gmail

With the integration, you can access Salesforce data from an email and create Salesforce records without leaving your email application. Staying in the email application saves you time and helps ensure that Salesforce is up to date with the latest communications.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud, Service Cloud, and Lightning Platform in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

- **[Guidelines for Logging Email from Outlook and Gmail to Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_int_user_view_work_log.htm&release=264.0.0&type=5)**  
    Keep your opportunities moving and your teammates up to date with your latest communications. Log email messages to Salesforce people, contacts, leads, and other records.
- **[Guidelines for Logging Events from Outlook and Gmail to Salesforce](https://help.salesforce.com/s/articleView?id=sales.email_int_user_view_work_log_events.htm&release=264.0.0&type=5)**  
    Log your calendar events from Outlook or Google Calendar to Salesforce contacts, leads, and other records.
- **[Create Salesforce Records from Outlook and Gmail](https://help.salesforce.com/s/articleView?id=sales.email_int_user_view_work_create_records.htm&release=264.0.0&type=5)**  
    You’re having a productive day reading and responding to email messages, connecting with your customers, and following up on leads. You see an email from a new prospect and you want to add the prospect to Salesforce, or you want to capture a new task. Add the records to Salesforce without leaving your email.

#### See Also

- [How Salesforce Records Are Matched to Emails and Events](https://help.salesforce.com/s/articleView?id=sales.inbox_client_data_matching.htm&release=264.0.0&type=5 "Salesforce records are matched to emails and events in the Outlook and Gmail integrations using specific criteria.")