---
schema_version: "1"
id: 785157d78809d7e877ac134947e97adfaa2b58dcbece5b9a3bcc1065b72cb905
title: Select Who Can Use Salesforce Inbox Features in the Outlook and Gmail Integrations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_int_setup_inbox_who.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_who.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0f26419b6fe57ef34336c6b30000c57abfdd66f91e5bd21059321a9a5bbb003e
description: Add Inbox features to the integration with Microsoft® Outlook® or with Gmail to provide your sales reps with more tools to streamline their work. Use one of the Inbox permission sets to turn on the productivity features for sales reps who need them.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Select Who Can Use Salesforce Inbox Features in the Outlook and Gmail Integrations

Add Inbox features to the integration with Microsoft® Outlook® or with Gmail to provide your sales reps with more tools to streamline their work. Use one of the Inbox permission sets to turn on the productivity features for sales reps who need them.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Unlimited</strong>, <strong>Einstein 1 Sales</strong>, and <strong>Agentforce 1 Sales</strong> Editions. Available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions.</td></tr></tbody></table>

Assign one of the standard permission sets to the sales reps that you want to have access to Inbox productivity features in their email.

- Inbox With Einstein Activity Capture
- Inbox Without Einstein Activity Capture
- Inbox Included
- Sales Cloud Included Bundle

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note Inbox is included with Performance and Unlimited editions. If you have users who accessed Inbox through the Inbox, Sales Cloud Einstein, or Sales Engagement license before Summer ’22, we recommend that you assign those users to the Inbox Included or Sales Cloud Included Bundle permission set, or a custom permission set that includes the Inbox permission. To make these assignments, assign the new permission set to your users before removing the old permission set. Beginning in Summer ‘22, you can’t add users to the old Inbox, Sales Cloud Einstein, or Sales Engagement permission sets.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important If you use Sales Cloud Einstein, Inbox permissions are included in the Sales Cloud Einstein permission set. If you use Sales Engagement, Inbox permissions are included in the Sales Engagement User permission set. Inbox isn’t included in the Sales Engagement User Included, Sales Engagement Cadence Creator Included, or Einstein Activity Capture Included permission set.

#### See Also

- [Select Who Can Use Sales Cloud Einstein](https://help.salesforce.com/s/articleView?id=ai.einstein_sales_setup_select_users.htm&type=5&language=en_US)
- [Assign Permission Sets for Sales Engagement Users](https://help.salesforce.com/s/articleView?id=sales.hvs_setup_assign.htm&release=264.0.0&type=5 "Assign the permission sets for Sales Engagement. Also assign permission sets for optional features that are new to your Salesforce org, including Sales Dialer. You can also assign the permission set for full access to CRM Analytics dashboards.")