--- schema_version: "1" id: 5d1e713c400898304c47f84563d83d0162d71e675c1b49dc87c67a3a7d8e8c32 title: Extend the Outlook and Gmail Integrations with Inbox collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_int_setup_inbox_parent.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_parent.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 0cf6abb0151671c3d88a1ead935b9d6abbbc8816202ec29148c2f0e5c428f5c8 description: Add Inbox productivity features to the integration with Microsoft® Outlook® and with Gmail to provide your sales reps with more tools. Features include productivity enhancers such as availability scheduling for meetings, tracking when emails are opened, and scheduling when to send emails. Add one or all the productivity features for your sales reps. products: - Sales Cloud - Cross Cloud - Service Cloud Voice release: "264" --- # Extend the Outlook and Gmail Integrations with Inbox Add Inbox productivity features to the integration with Microsoft® Outlook® and with Gmail to provide your sales reps with more tools. Features include productivity enhancers such as availability scheduling for meetings, tracking when emails are opened, and scheduling when to send emails. Add one or all the productivity features for your sales reps. ### Required Editions
Available in: Lightning Experience
Available in: Unlimited, Einstein 1 Sales, and Agentforce 1 Sales Editions. Available for an extra cost in Professional and Enterprise Editions.
- **[Guidelines for Extending the Outlook and Gmail Integrations with Inbox](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_considerations.htm&release=264.0.0&type=5)** To provide more features when composing emails, add Inbox features to the Outlook and Gmail integration. Review some considerations before adding Inbox. - **[Select Who Can Use Salesforce Inbox Features in the Outlook and Gmail Integrations](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_who.htm&release=264.0.0&type=5)** Add Inbox features to the integration with Microsoft® Outlook® or with Gmail to provide your sales reps with more tools to streamline their work. Use one of the Inbox permission sets to turn on the productivity features for sales reps who need them. - **[Add Salesforce Inbox Features to the Outlook and Gmail Integrations](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_add_features.htm&release=264.0.0&type=5)** Add Salesforce Inbox features to your integration with Microsoft® Outlook® or with Gmail™ to give your reps access to more tools to increase their productivity. You already have the integration enabled. With the addition of an Inbox license, you can easily add Inbox productivity features. - **[Add Zoom Video Conferencing to the Outlook and Gmail Integrations with Inbox](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_zoom.htm&release=264.0.0&type=5)** Integrate Salesforce with Zoom to give reps the option to automatically create and add Zoom links to meetings that are created using the Insert Availability feature. - **[Considerations for Tracking Emails in the Outlook and Gmail Integrations with Inbox](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_tracking_considerations.htm&release=264.0.0&type=5)** When you add Inbox features to the Outlook or Gmail integration, sales reps can track when recipients open emails and click links in the emails they send. Before you enable email tracking for your sales reps, review these key considerations about setup and how emails are tracked. - **[Outlook and Gmail Integration with Inbox Cookies](https://help.salesforce.com/s/articleView?id=sales.email_int_inbox_cookies.htm&release=264.0.0&type=5)** The Outlook and Gmail integrations with Inbox use cookies to establish and identify unique user sessions and to increase security. #### See Also - [Permission Sets](https://help.salesforce.com/s/articleView?id=platform.perm_sets_overview.htm&type=5&language=en_US) - [Einstein Activity Capture](https://help.salesforce.com/s/articleView?id=sales.einstein_sales_aac.htm&release=264.0.0&type=5 "Eliminate manual data entry and transform a list of engagements into action. Einstein Activity Capture syncs your Microsoft or Google account with Salesforce, linking email and calendar activities to the relevant contacts, leads, and opportunities. Einstein Activity Capture gives your team and AI agents the critical context needed to make their next move.") - [Outlook Integration System Requirements](https://help.salesforce.com/s/articleView?id=sales.app_for_outlook_system_requirements.htm&release=264.0.0&type=5 "Make sure that your system meets these requirements before you integrate with Microsoft Outlook.") - [Gmail Integration System Requirements](https://help.salesforce.com/s/articleView?id=sales.app_for_gmail_system_requirements.htm&release=264.0.0&type=5 "Make sure that your system meets these requirements before you integrate with Gmail™.") - [Set Up Inbox](https://help.salesforce.com/s/articleView?id=sales.inbox_setup.htm&release=264.0.0&type=5 "To set up Salesforce Inbox enable the application for desktop, select who can use Inbox, and configure Inbox features.")