---
schema_version: "1"
id: db96b35a167db2d0683539bb545428445f9b2351e7c7d022b48aae9255a6abee
title: Assign Custom Email Application Panes for Outlook and Gmail to User Profiles
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_int_setup_custom_pane_assign.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_int_setup_custom_pane_assign.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bc38ca2dd8c8638d07922706da5fe40994100670eece6017b6089beb00db0b7f
description: To get your reps up and running using a custom email application pane, activate the pane. Then assign your customized pane as the default for all users or specific user profiles.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Assign Custom Email Application Panes for Outlook and Gmail to User Profiles

To get your reps up and running using a custom email application pane, activate the pane. Then assign your customized pane as the default for all users or specific user profiles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud, Service Cloud, and Lightning Platform in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d46918e82">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d46918e82 ">To customize the email application panes:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d46918e82 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d46918e82 ">To create and save Lightning pages in the Lightning App Builder:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d46918e82 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note To see Inbox components in an email application pane, reps need an Inbox license, regardless of their user profile.

1. Navigate to your custom email pane.
    - In Lightning Experience, from Setup, in the Quick Find box, enter Integration, and then select either **Outlook Integration and Sync** or **Gmail Integration and Sync**. Expand **Let users access Salesforce records**, and go to the Email Application Pane Assignments by Profile section.
    - In Salesforce Classic, from Setup, in the Quick Find box, enter App Builder, and then select **New** under Lightning Pages. Select **Email Application Pane**. Follow the steps until you reach the design window.
2. Assign a custom pane as the new default, or select specific user profiles and follow the on-screen steps.

#### See Also

- [Build Email Applications Panes for Outlook and Gmail](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_custom_pane_build.htm&release=264.0.0&type=5 "When you customize an email pane, you specify the Salesforce content and features that sales reps see in Microsoft® Outlook® and in Gmail™. To create custom panes, use the Lightning App Builder and add standard and custom components, including components from AppExchange.")