---
schema_version: "1"
id: bd8814ea1c9047cea771d6b8fb0805d36d37f38886fae0b78ac5b7d83f48fdb2
title: Using Images in Emails, Email Templates, and Enhanced Letterheads
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_images.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_images.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6bd50f6cfda6ec1b30d40beff4824e547a7aa66174d58b2a442fe02f73eb18f5
description: You can enhance your email, email templates, and enhanced letterheads. Read more to understand the limitations.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Using Images in Emails, Email Templates, and Enhanced Letterheads

You can enhance your email, email templates, and enhanced letterheads. Read more to understand the limitations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> editions</td></tr></tbody></table>

- The maximum size for an inline image is 5 MB.
- Some image extensions, such as .SVG, don’t always have full support in email clients.
- You can insert .SVG images into an email composer using a URL. However, Gmail doesn’t send those images with your email.
- Inline images in templates aren’t supported when creating and saving templates from the Outlook and Gmail integrations.
- You can add images to an email, email template, or enhanced letterhead by clicking the **Source** icon and including an image reference in the HTML.
- When you save an email template, any content document links (Salesforce file links) are converted to content asset links.
- If an email template’s HTML contains an image:
    - The <html> tag is stripped out.
    - A <body> tag with no attributes is stripped out. Body tags with attributes like <body style="color: maroon;" class="whatever"> aren’t impacted.

Pasting and dragging images follows these rules:

- Pasted images in email composer have a character limit of 131,072 characters. If an image’s base code exceeds that limit, the partial base code is shown in the email instead of the image.
- When you drag or paste an image to the Lightning Editor composer and the image is 5 MB or smaller, the image is inserted as an inline image at the cursor. In all other cases, files are added to an email as attachments, including multiple image files, files greater than 5 MB, and files other than images.

#### See Also

- [Send and Receive Emails with Email-to-Case](https://help.salesforce.com/s/articleView?id=service.customizesupport_email.htm&type=5&language=en_US)