---
schema_version: "1"
id: 80de191e6b0e79ec5ef214eb306bb7198086d843c55032ea62804eaa1c876c95
title: Find Email Sent from a Salesforce Record in Lightning Experience
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_find_sent_in_record_feed.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_find_sent_in_record_feed.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7a1ee9d5f9dd6f75cef3a2e75648b79d343db709c121d0857b501e87a69c6b0f
description: After you send an email, Salesforce creates an email record to track the email and store its content. The activity feed includes a link to that email. If you sent an email to a contact or lead, each of those records includes a link to the email.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Find Email Sent from a Salesforce Record in Lightning Experience

After you send an email, Salesforce creates an email record to track the email and store its content. The activity feed includes a link to that email. If you sent an email to a contact or lead, each of those records includes a link to the email.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d70955e79">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d70955e79 ">To view sent email:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d70955e79 ">
              <p>View Tasks </p>
              <p style="margin-bottom:0;">AND</p>
              <p style="margin-bottom:0;">Access to the record the email was sent from</p>
            </td>

          </tr>
        </tbody>
      </table>

For emails that _don’t_ include any contact or lead records as recipients, the email and the feed item are created for the record specified in the Related To field.

If you use Automatic BCC, as defined in your email settings, you receive a copy of the email in the inbox of your specified return address.

1. Open either the record that was originally open when you wrote the email or the record for the contact or lead you sent it to.
2. To find the email in Past Activity, click the **Activity** tab.
3. To open the email’s task record, where you can view the message and related details, click the email link. And if you use Automatic BCC, you can find the sent email in your inbox.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note If your company turned off Enhanced Email, Salesforce saves sent emails as task records instead of email records. You find the task records the same way you find email records. If you’re unsure if your company uses Enhanced Email, ask your Salesforce admin.