---
schema_version: "1"
id: 6688193f9fa2bcbe430a37504674f7f210652896ac01aa5ea3f19d4a8a0ac97b
title: Email Editions and Permissions in Lightning Experience
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_eds_perms.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_eds_perms.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0a1cbbaa2e776885b2089ecc4fb800774521dda21939301732faf45c58f9c639
description: Salesforce email and email templates are available in several editions. Enable features and manage permissions and access at the organization level and for administrators and end users.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Email Editions and Permissions in Lightning Experience

Salesforce email and email templates are available in several editions. Enable features and manage permissions and access at the organization level and for administrators and end users.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60869e79">Organization Level</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60869e82">Permissions and Access Requirements</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Organization Level" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e79 ">Use Email in Lightning Experience:</td>

            <td data-label="Permissions and Access Requirements" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e82 ">
              <ul>
                <li>Lightning Experience enabled.</li>

                <li>Send Email action added to the Salesforce Mobile and Lightning Experience
                  Actions section on page layouts for objects that support Lightning Email.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Organization Level" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e79 ">Send all types of outbound email:</td>

            <td data-label="Permissions and Access Requirements" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e82 "><samp class="parmname">Access to Send Email</samp> access level set to <kbd>All
                email</kbd>.</td>

          </tr>
          <tr class="">
            <td data-label="Organization Level" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e79 ">Send attachments:</td>

            <td data-label="Permissions and Access Requirements" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e82 ">
              <ul>
                <li>Content Deliveries enabled to upload files larger than 3 MB. If Content
                  Delivery isn’t enabled, users can’t upload files larger than 3 MB.</li>

                <li>Salesforce Files enabled to send files. If Salesforce Files isn’t enabled, you
                  can only send attachments.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Organization Level" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e79 ">View sent emails:</td>

            <td data-label="Permissions and Access Requirements" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e82 ">
              <ul>
                <li>When Enhanced Email is on: No additional permissions are required. Emails
                  appear as email records.</li>

                <li>When Enhanced Email is off: Emails appear as task records. We recommend
                  enabling Shared Activities. <p>If Shared Activities isn’t enabled and a user
                    sends email to multiple contacts, Salesforce creates duplicate closed task
                    records—one for each contact.</p>
                </li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60869e174">User</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d60869e177">Preferences and Permissions Required</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e174 ">Send email:</td>

            <td data-label="Preferences and Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e177 ">
              <ul>
                <li>Send Email permission.</li>

                <li>Requires email address verification before sending an email for the first
                  time. Follow the prompt for guidance.</li>

                <li>Allows you to select which email composer is used when sending an email. See
                  <a href="https://help.salesforce.com/s/articleView?id=xcloud.user_email.htm&amp;type=5&amp;language=en_US" target="_blank">https://help.salesforce.com/s/articleView?id=xcloud.user_email.htm&amp;type=5&amp;language=en_US</a>.
                </li>

                <li>Requires you to verify that the Email action is configured in the Global
                  Publisher Layout for Salesforce Mobile and Lightning Experience before assigning
                  the permission. See <a href="https://help.salesforce.com/s/articleView?id=xcloud.user_email.htm&amp;type=5&amp;language=en_US" target="_blank">Edit Your Email Settings</a>.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="User" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e174 ">Add merge fields to a template or
              email:</td>

            <td data-label="Preferences and Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e177 ">Access to the fields on the applicable object.</td>

          </tr>
          <tr class="">
            <td data-label="User" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e174 ">Attach a file to an email:</td>

            <td data-label="Preferences and Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e177 ">Access to the file you’re attaching.</td>

          </tr>
          <tr class="">
            <td data-label="User" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e174 ">Send mass email to contacts, person accounts, or leads in Salesforce
              Classic:</td>

            <td data-label="Preferences and Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e177 ">Mass Email.</td>

          </tr>
          <tr class="">
            <td data-label="User" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e174 ">Send and view list emails in Lightning Experience:</td>

            <td data-label="Preferences and Permissions Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d60869e177 ">Allow sending of List Emails.</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Email Template Permissions](https://help.salesforce.com/s/articleView?id=sales.email_templates_perms.htm&release=264.0.0&type=5 "Enable email template features and manage permissions and access for administrators and end users.")
- [Which Option for Sending Email from Salesforce Is Best for Your Organization?](https://help.salesforce.com/s/articleView?id=sales.emailadmin_send_email_from_salesforce_options.htm&release=264.0.0&type=5 "There are several options that let your users send email right from Salesforce. These options depend on whether your organization uses Lightning Experience, whether your company owns an email domain, and which email application your company uses.")