---
schema_version: "1"
id: 62d7cecdb5b4eb72afc36ffd01371ff6f07ccd80f9196b8e33f29411cf279239
title: Work With Salesforce Email
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/email_and_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.email_and_templates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bfbca367addeb07291bc29c80b1e2efcf8084f3a56841fbd4bda10874febcca4
description: Supercharge your productivity with a number of options for sending email right from Salesforce.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Work With Salesforce Email

Supercharge your productivity with a number of options for sending email right from Salesforce.

- **[Send Email Through Salesforce](https://help.salesforce.com/s/articleView?id=sales.emailadmin_send_email_from_salesforce_overview.htm&release=264.0.0&type=5)**  
    Your users are in Salesforce all day long to review customer information, log activity, and create reports. So, why not make it easy on them and let them send email right from Salesforce?
- **[Draft a Sales Email with Einstein Generative AI](https://help.salesforce.com/s/articleView?id=sales.einstein_sales_emails_draft.htm&release=264.0.0&type=5)**  
    Use the power of Einstein to crush that next email. Einstein pulls in a contact’s name and info to customize your email. But unlike a static template, Sales Emails creates a new, personalized output every time.
- **[Guidelines for Working with Email](https://help.salesforce.com/s/articleView?id=sales.email_send_notes.htm&release=264.0.0&type=5)**  
    Consider a few pieces of advice for working with emails, including information for customers that use Email-to-Case and Enhanced Email.
- **[Email Allocations per Edition](https://help.salesforce.com/s/articleView?id=sales.allocations_email_general.htm&release=264.0.0&type=5)**  
    See the allocations for email and email templates per edition.
- **[Email Editions and Permissions in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.email_eds_perms.htm&release=264.0.0&type=5)**  
    Salesforce email and email templates are available in several editions. Enable features and manage permissions and access at the organization level and for administrators and end users.
- **[Manage Email in Lightning Experience](https://help.salesforce.com/s/articleView?id=sales.email_integrated_email.htm&release=264.0.0&type=5)**  
    If you’re using Lightning Experience, you can email contacts, leads, and your own colleagues directly from account, person account, contact, lead, opportunity, campaign, and case records you have access to. You can send an email to any valid email address, and attach files to your emails.
- **[Manage Email in Salesforce Classic](https://help.salesforce.com/s/articleView?id=sales.email_classic_landing_page.htm&release=264.0.0&type=5)**  
    If you’re using Salesforce Classic, use Email Author to email your contacts, leads, person accounts, and coworkers directly from account, contact, lead, opportunity, case, campaign, or custom object pages.
- **[Manage the Admin Details of Email](https://help.salesforce.com/s/articleView?id=sales.email_management_landing_page.htm&release=264.0.0&type=5)**  
    Several options for using email, such as organization-wide email address, are set up by an admin for users.
- **[Email a Group with List Email and Mass Email](https://help.salesforce.com/s/articleView?id=sales.email_mass_list_parent.htm&release=264.0.0&type=5)**  
    To send an individual copy of an email to a group of people, use list email and mass email. Create a list of recipients to target the email. Use templates with merge fields to personalize each copy of the email.