---
schema_version: "1"
id: b1f538b766cd97bc6da3f5170d7883e179d39f61ab0250e4e55134f5dfe2462d
title: Data Governance Permissions for Einstein Conversation Insights Objects
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/eci_data_governance_permissions.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.eci_data_governance_permissions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 99dff292283c0e4096f0caa155233b6afe5859db4bb9c212e54321cb072d5493
description: To use Data 360 Data Governance features for Einstein Conversation Insights, you need to grant access to the impacted objects according to an access policy.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Data Governance Permissions for Einstein Conversation Insights Objects

To use Data 360 Data Governance features for Einstein Conversation Insights, you need to grant access to the impacted objects according to an access policy.

An Allow All policy is created out of the box when Data 360 governance is enabled.

You can select from either attribute-based access control (ABAC) or role-based access control (RBAC). This allows you to have more granular control over your users' access to data. Follow instructions in [Grant Access to Data Cloud Objects](http://sfdc.co/dc-objects) to assign these objects to an available policy.

## Associated Data 360 Objects

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99139e64">Object TYpe</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99139e67">Name</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d99139e70">Additional Information</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Object TYpe" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d99139e64 ">Data Lake Objects (DLOs)</td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">VideoCall</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">VoiceCall</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">ActivityInsight</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">CallTranscriptEntry</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">This object is replaced by ConvTranscriptEntry.</td>

          </tr>
          <tr class="">
            <td data-label="Object TYpe" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d99139e64 ">Data Model Objects (DMOs)</td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">Conversation Entry</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">Video Call</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">Voice Call</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Object TYpe" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e64 ">Vector Index Objects (VDMOs)</td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">Conversation Transcript Search Index</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
          <tr class="">
            <td data-label="Object TYpe" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e64 ">Chunk Objects (CDMOs)</td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e67 ">Conversation Transcript Search chunk</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d99139e70 ">n/a</td>

          </tr>
        </tbody>
      </table>

We recommend that you [use an Allow All policy](https://help.salesforce.com/s/articleView?id=data.c360_a_create_allow_all_policy.htm&language=en_US) for your Einstein Conversation Insights objects and fields ingested by Data 360.

You can also select from either attribute-based access control (ABAC) or role-based access control (RBAC). That way, you can have more granular control over your users’ access to data. Follow the instructions in [Grant Access to Data Cloud Objects](http://sfdc.co/dc-objects) to assign these objects to an available policy.

If you have more than one data space, you must grant access to objects in each data space. Object names in non-default data spaces follow the convention of <DataSpace Prefix>\_<Object Name>.