---
schema_version: "1"
id: 105535d5dad8b7b02f7d5df76a2373304ed94e7da62e85cc10e0deee84483297
title: Change Microsoft Office 365 Authentication Level in Einstein Activity Capture
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/eac_microsoft365_switch_auth_method.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.eac_microsoft365_switch_auth_method.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1f2e132f251b23b7295a3be1114e9831cbee0256346ea7ce7b11c5089a8a04c3
description: Change the authentication level of Microsoft Office 365 from Application-Level to Role-Based Access Control (RBAC) and vice versa. To switch to User-Level OAuth or vice versa, reset Einstein Activity Capture.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Change Microsoft Office 365 Authentication Level in Einstein Activity Capture

Change the authentication level of Microsoft Office 365 from Application-Level to Role-Based Access Control (RBAC) and vice versa. To switch to User-Level OAuth or vice versa, reset Einstein Activity Capture.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d89134e132">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d89134e132 ">To connect Salesforce to Microsoft 365:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d89134e132 ">Customize Application or Modify All Data</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d89134e132 ">To view the Einstein Activity Capture setup pages:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d89134e132 ">
              <p>View Setup and Configurations</p>
              <p>and</p>
              <p style="margin-bottom:0;">Customize Application or Modify All
                Data</p>
            </td>

          </tr>
        </tbody>
      </table>

When changing to RBAC OAuth, work with your Azure admin to set up the necessary permissions for users.

1. From Setup, in the Quick Find box, enter Einstein Activity Capture, and then select **Settings**.
2. Click the down arrow and select **Switch to Application-Level OAuth** or **Switch to RBAC OAuth**.
3. Review the server URL that Salesforce redirects you to when you log in to your Microsoft Office 365 account.
4. Click **Log In** and enter your company’s Microsoft Office 365 account credentials. Then, accept Salesforce's access to Microsoft Office 365.
    
    When you’re done, you return to the Einstein Activity Capture setup flow and Salesforce auto-populates the tenant ID field.
5. Optionally, test the connection between Salesforce and Microsoft Office 365.
6. Click **Finish** to change the authentication method.