---
schema_version: "1"
id: 111290dd8de733d1e810ec048d3cec7731f0b19609060970aaa901fa6695e0bf
title: Contact Suggestions and Potential Connections
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/eac_contact_suggestions.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.eac_contact_suggestions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4ff5d0dd949a3b0bb51de0ea75a76d77168cb764c46f9f46f774d8fc7751530b
description: Salesforce analyzes email and event data to identify individuals who aren’t yet in Salesforce as contacts or opportunity contact roles.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Contact Suggestions and Potential Connections

Salesforce analyzes email and event data to identify individuals who aren’t yet in Salesforce as contacts or opportunity contact roles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Activity Capture Standard in Sales in <strong>Starter</strong>, <strong>Pro Suite</strong>, <strong>Professional</strong>, and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with <strong>Unlimited </strong>Edition, <strong>Einstein 1 Sales Edition</strong>, and <strong>Agentforce 1 Edition</strong></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein for Sales, which is included in <strong>Einstein 1 Sales Edition</strong> and available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement, which is included with Sales in <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Revenue Intelligence, which is available for an extra cost in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

Automatically suggesting new contacts reduces manual data entry. This feature helps users expand their network by identifying potential contacts from email and event activity. It also makes sure that new contacts are added to Salesforce with relevant information, thereby improving data quality. Furthermore, users can quickly add contacts to relevant records, such as accounts and opportunities.

## Contact Suggestions on Seller Home

Einstein lists potential contacts from your email and event activity. You can add a suggested contact, see an activity timeline for context, or remove Einstein’s suggestion. Enable Einstein Activity Capture for Contact Suggestions to appear on the Seller Home page.

## Potential Connections

The Potential Connections section is available in the Email Message record home page. When email messages go through email matching flows, unmatched email addresses in that email thread are identified as potential connections. You can add each possible connection as a new contact or lead to Salesforce directly from this section.

Potential connections of an email message are displayed even if Einstein Activity Capture isn't turned on.