---
schema_version: "1"
id: 857d75ea07638f2f273156959a4a911b563c647d8c3ce15fa1bda34410ae890d
title: Standard Contact Duplicate Rule
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/duplicate_rules_standard_contact_rule.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.duplicate_rules_standard_contact_rule.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 30a5f072dafa229faf4b474721d15d3a1cf8b738ad43709f10405440c90f86e5
description: "The standard contact duplicate rule defines what happens when a user views a duplicated contact or starts to create a record that duplicates a contact. If your org was created in Summer ’17 or later, this duplicate rule includes a cross-object matching rule: It matches contacts that duplicate other contacts and leads that duplicate contacts. If your org was created before Summer ’17, you can get the same functionality by activating a new duplicate rule available in Setup. Otherwise, your default rule matches only contacts that duplicate other contacts."
products:
  - Sales
  - Sales Enablement
release: "264"
---
# Standard Contact Duplicate Rule

The standard contact duplicate rule defines what happens when a user views a duplicated contact or starts to create a record that duplicates a contact. If your org was created in Summer ’17 or later, this duplicate rule includes a cross-object matching rule: It matches contacts that duplicate other contacts and leads that duplicate contacts. If your org was created before Summer ’17, you can get the same functionality by activating a new duplicate rule available in Setup. Otherwise, your default rule matches only contacts that duplicate other contacts.

## Rule Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:30%"> <col style="width:70%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Rule Name</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard Account Duplicate Rule</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Description</td><td class="slds-cell-wrap" style="vertical-align:top;">Handle contacts that duplicate other contacts and leads that duplicate contacts.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Object</td><td class="slds-cell-wrap" style="vertical-align:top;">Contact</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Default Record-Level Security Setting</td><td class="slds-cell-wrap" style="vertical-align:top;">Enforce Sharing Rules</td></tr></tbody></table>

## Actions

An action specifies what happens when a user starts creating a duplicate record.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:30%"> <col style="width:70%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Default Action On Create</td><td class="slds-cell-wrap" style="vertical-align:top;">Allow: The user is alerted but allowed to create the record.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Default Action On Edit</td><td class="slds-cell-wrap" style="vertical-align:top;">Allow: You can generate a report of duplicates created when this rule runs.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Customizable Alert Text</td><td class="slds-cell-wrap" style="vertical-align:top;">Use one of these records?</td></tr></tbody></table>

## Matching Rules Included in This Duplicate Rule

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:30%"> <col style="width:70%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Matching Rules</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard Contact Matching Rule, Standard Lead Matching Rule</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Description</td><td class="slds-cell-wrap" style="vertical-align:top;">Match contacts that duplicate other contacts and leads that duplicate contacts.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Default Field Mapping</td><td class="slds-cell-wrap" style="vertical-align:top;">Mapping Selected</td></tr></tbody></table>

#### See Also

- [Standard Contact Matching Rule and Standard Lead Matching Rule](https://help.salesforce.com/s/articleView?id=sales.matching_rules_standard_contact_rule.htm&release=264.0.0&type=5 "The standard contact matching rule and standard lead matching rule identify duplicate contacts and leads using match keys, a matching equation, and matching criteria. They’re activated by default.")