---
schema_version: "1"
id: 7b6f8a6a7a768e80ab79733ef99005eaffad70bcb2afc8a2d86040adf4e6c0ae
title: Manage Duplicates Using Duplicate Record Sets
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/duplicate_management_duplicate_record_sets.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.duplicate_management_duplicate_record_sets.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 35e756928f6b17ebff14f6a937a4f5faac277f9e304af4ed6f7b72ce4e4ada30
description: A duplicate record set is a list of items identified as duplicates. It’s created when a duplicate rule or job runs. Let your Lightning Experience users merge duplicates by granting them access to duplicate record sets.
products:
  - Sales
  - Sales Enablement
release: "264"
---
# Manage Duplicates Using Duplicate Record Sets

A duplicate record set is a list of items identified as duplicates. It’s created when a duplicate rule or job runs. Let your Lightning Experience users merge duplicates by granting them access to duplicate record sets.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience and Salesforce Classic (<a href="https://help.salesforce.com/s/articleView?id=xcloud.overview_edition_lex_only.htm&amp;type=5&amp;language=en_US" target="_blank">not available in all orgs</a>)</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d2498e83">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2498e83 ">To view duplicate record sets and items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2498e83 ">View on accounts, contacts, or leads</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2498e83 ">To merge duplicate record items:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2498e83 ">Edit and Delete on accounts, contacts, or leads</td>

          </tr>
        </tbody>
      </table>

You can grant access to duplicate record sets and duplicate record items to users with a Sales Cloud, Service Cloud, or Sales & Service Cloud license.

Duplicate record sets containing the results of duplicate jobs don’t include a link to the job by default. To include the link, use Lightning App Builder to add the Parent field to your duplicate record set layout.

- View duplicate record sets.
    
    - In Lightning Experience, from the App Launcher, open **Duplicate Record Sets**.
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-data_quality-264-0-0-production-enus/abf88105-66d5-422e-983e-0592556338d7/images/icon_note.png)
        
        Note In list views, duplicate record sets are displayed in Table view only.
    - In Salesforce Classic, click the Duplicate Record Sets tab.
- To manage duplicates that aren’t surfaced by a duplicate rule, create a duplicate record set.
    
    - On a duplicate record set list view, click **New**.
    - Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).
    - In Lightning Experience, in the Related tab, click **New**. In Salesforce Classic, on the duplicate record set detail page, click **New Duplicate Record Item**.
- In Lightning Experience only, merge duplicates in a set by selecting the **Compare and Merge** action.
    
    ![A duplicate record set in Lightning Experience, with Compare and Merge option](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-data_quality-264-0-0-production-enus/abf88105-66d5-422e-983e-0592556338d7/data_quality/images/duplicatemanagement_record_set.png)
    
    To let users merge duplicates in sets, give them access to duplicate record sets in Lightning Experience.

#### See Also

- [Create Reports on Duplicate Records](https://help.salesforce.com/s/articleView?id=sales.duplicate_management_custom_report_types.htm&release=264.0.0&type=5 "Use duplicate record reports to fine-tune your duplicate and matching rules and share the results of duplicate jobs.")