---
schema_version: "1"
id: 70f9afa5bd26fe71916b459672a2bc2e4e3ddaa1f01ac82398fa0c524b8a4a74
title: View Error Logs for Duplicate Rules and Matching Rules
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/duplicate_management_duplicate_error_log.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.duplicate_management_duplicate_error_log.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2b593272b7a4daf0519f0d0b6c341bb352c9e2e68b6d4193e3534ee9dd9ed8d7
description: Troubleshoot system errors that prevent duplicate rules or matching rules from running. Error logs are deleted after 90 days.
products:
  - Sales
  - Sales Enablement
release: "264"
---
# View Error Logs for Duplicate Rules and Matching Rules

Troubleshoot system errors that prevent duplicate rules or matching rules from running. Error logs are deleted after 90 days.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience and Salesforce Classic (<a href="https://help.salesforce.com/s/articleView?id=xcloud.overview_edition_lex_only.htm&amp;type=5&amp;language=en_US" target="_blank">not available in all orgs</a>)</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d1773e83">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d1773e83 ">To view error logs:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d1773e83 ">View Setup and Configuration</td>

          </tr>
        </tbody>
      </table>

1. From Setup, use the Quick Find box to find **Duplicate Error Logs**.
2. View the error logs. Logs are displayed in a list view.
    
    ![Duplicate error logs list view, All Duplicate Error Logs; each log notes the object, the record, the matching rule, an error message, and a date](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-data_quality-264-0-0-production-enus/abf88105-66d5-422e-983e-0592556338d7/data_quality/images/duplicate_error_logs.png)

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-data_quality-264-0-0-production-enus/abf88105-66d5-422e-983e-0592556338d7/images/icon_example.png)

Example Here are some scenarios that can produce errors.

- The match engine used for fuzzy matching methods is temporarily unavailable. Matching rules that include fuzzy matching methods don’t run.
- The Report option on duplicate rules is selected, but a report isn’t generated because the system can’t create a duplicate record set. (Reports on duplicates are based on duplicate record sets.)